Clinical Systems Analyst

Insight Global; Chicago (IL); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, and DCFSA options

401k with employer matching

Paid sick leave / PTO

Job summary

Insight Global is recruiting an experienced Clinical Systems Analyst to support Epic applications across the health system, enhancing workflows and patient care delivery. You will partner with clinicians, dietitians, and operational stakeholders to design, build, and optimize Epic solutions, with a one-month training program and hybrid onsite/remote work.

The role involves configuring Epic, supporting integrations (Computrition, Provation), and providing ongoing production support.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of experience supporting Epic.
• Experience collaborating with analysts, clinicians, and operational stakeholders.
• Strong problem-solving skills and the ability to work independently as a self-starter.

Responsibilities

• Configure, maintain, test, and optimize Epic applications supporting clinical, operational, and food service workflows.
• Support Epic integrations with Computrition and Provation.
• Partner with clinicians, dietitians, food service teams, and analysts to gather requirements and implement system enhancements.
• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support across Epic and integrated systems.
• ServiceNow training and ticketing system support.

Skills

Epic

Team collaboration

Problem solving

Self-starter

Education

High school diploma or equivalent

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field

Tools

SharePoint

ServiceNow

Provation

Computrition

Job description

Location: UChicago Hyde Park, 850 E. 58th St.| Suite 216 | Chicago, IL 60637 |

• First month to be onsite for training, 5 days a week
• Remote M & F, Onsite T-Th

Shifts – CST: Monday – Friday, 9 AM – 5 PM OR 8 AM – 4 PM CST

Overview:

Insight Global's client is seeking an experienced Clinical Systems Analyst to support the design, build, optimization, maintenance, and ongoing support of Clinical applications across the health system. This individual will partner with clinical, operational, and technical stakeholders to enhance workflows, improve patient care delivery, and ensure the effective use of Epic technology solutions.

Day to Day:

• Configure, maintain, test, and optimize Epic applications supporting clinical, operational, and food service workflows.
• This team supports 80 different systems across the organization; no team is an expert on a specific application. This person should lean on SharePoint, vendors, and the rest of the team to solve problems. There is a one-month training program to ensure that they are set up for success.
• Support Epic integrations with systems such as Computrition (Food Systems Support), or Provation (GI documentation software).
• Partner with clinicians, dietitians, food service teams, and fellow analysts to gather requirements and implement system enhancements.
• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support across Epic and integrated systems.
• ServiceNow training and ticketing system support

Must-Have Qualifications

• High school diploma or equivalent
• 2+ years of experience supporting Epic
• Experience working collaboratively within a team of analysts, clinicians, and operational stakeholders
• Strong problem-solving skills with the ability to work independently and take initiative as a self-starter

Plusses

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field
• PMP (Project Management Professional) certification
• Experience supporting Provation, Computrition, and workflow management system

$45 to $50

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.