Clinical Support Technician - Pomona City

quadrant health group; Pomona (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off, sick time, and holidays

Professional development opportunities

Supportive and collaborative work env.

Impactful work

Job summary

Quadrant Health Group is hiring Clinical Support Technicians for Wellness Detox LA at 625 E Phillips Blvd, Pomona, CA. Responsibilities include supervising clients, assisting clinical staff, and maintaining safety and compliance in a detox setting.

We offer full-time and part-time roles with a competitive benefits package. Ideal candidates bring SUDRC or RADTI certification, a high school diploma, CPR/First Aid, and experience in clinical environments.

Qualifications

• Current SUDRC or RADTI certification.
• High School Diploma or equivalent.
• CPR and First Aid Certification preferred.
• Pre-employment clearance requirements.
• Experience in clinical/healthcare setting preferred.

Responsibilities

• Develop and maintain professional, supportive relationships with clients and staff.
• Provide emotional support, encouragement, and guidance to clients and their families.
• Monitor client safety and wellbeing in residential settings.
• Document client behavior and report observations to clinical staff.
• Maintain client confidentiality at all times.
• Collect and supervise urine analysis (U/A) testing and document results.
• Observe and document medication self-administration.
• Record medications in EMR and central medication logs.
• Complete intake assessments and consents with clients.
• Conduct patient rounds every 30 minutes and perform routine searches.
• Facilitate groups, outings, and educational sessions.
• Transport clients to meetings and appointments.
• Provide crisis intervention and promote a healthy environment.
• Ensure compliance with regulations and ethical standards.
• Participate in team meetings and training sessions.

Skills

Medical terminology

Communication

Interpersonal skills

EHR knowledge

Documentation

Team collaboration

Education

SUDRC or RADTI certification

High School Diploma

Tools

EMR/EHR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Pomona, CA, US

3 days ago Requisition ID: 1269

Salary Range: $19.00 To $21.00 Hourly

Clinical Support Technician – Pomona City (Full-Time & Part-Time)

Job Description

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.

We are currently hiring Clinical Support Technicians for Wellness Detox LA located at:

625 E Phillips Blvd, Pomona, CA 91766

Compensation:

$19–$21/hour (Based on experience)
Full-Time & Part-Time Opportunities Available
Various shifts available depending on location and facility needs.

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off, sick time, and holidays
• Opportunities for professional development and growth
• A supportive and collaborative work environment
• A chance to make a meaningful impact on the lives of our clients

Join our dynamic team! Our Orange County facilities, proud members of Quadrant Health Group, are seeking passionate and skilled Clinical Support Technicians to join our growing behavioral health and detox teams.

The ideal candidate will provide essential support to our clinical staff, ensure client safety and wellbeing, and contribute to a positive treatment experience. You will play an important role in supporting individuals throughout their recovery journey.

What You'll Do:

The Clinical Support Technician fulfills the assigned role as part of the treatment team to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations.

Major Tasks, Duties and Responsibilities

Client Interaction & Support

• Develop and maintain professional, supportive relationships with clients and staff
• Provide emotional support, encouragement, and guidance to clients and their families
• Support clients’ comfort and safety in the residential environment
• Listen attentively, document client behavior, and report observations to clinical staff
• Maintain strict client confidentiality at all times

Clinical & Administrative Tasks

• Collect and supervise urine analysis (U/A) testing, ensuring proper reporting and documentation
• Observe self-administration of medication and document thoroughly
• Document medications in the Centrally Stored Medication Log and EMR
• Complete intake assessments and consents with clients
• Conduct patient rounds every 30 minutes
• Complete contraband searches and random room searches

Group & Activity Facilitation

• Facilitate groups, outings, and educational sessions
• Transport clients to meetings and appointments
• Provide crisis intervention and promote a healthy residential and working environment
• Maintain compliance with all applicable regulations and ethical standards
• Participate in team meetings and training sessions as needed

What You'll Bring:

Skills, Knowledge and Competencies

• Strong understanding of medical terminology and procedures
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon)
• Ability to maintain professional ethics, boundaries, and patient confidentiality
• Proficiency in electronic health records (EHR) systems and basic computer skills
• Strong organizational, time-management, and documentation skills
• Ability to collaborate effectively with clinical staff and administration

Qualifications

• Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician)
• High School Diploma or equivalent
• Previous experience in a clinical or healthcare setting preferred
• Current CPR and First Aid Certification
• Successful completion of pre-employment requirements including criminal background clearance, drug testing, and health screening prior to employment

About Quadrant Health Group

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and wellbeing. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and become part of a team that values your contributions and supports your professional growth.