Clinical Support Supervisor, Chronic Disease — Utah (Hybrid)

Activate Care; Hurricane (UT); Ibrido; USD 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

Activate Care seeks a Clinical Support Supervisor to guide Community Health Workers delivering the Utah LIFT Path Assist chronic disease program. You will ensure CHWs provide appropriate non-clinical care and know when to escalate to licensed clinicians, focusing on diabetes, hypertension, obesity, COPD, asthma, and cardiovascular risk.

You will reinforce standardized workflows, telehealth access, and education while collaborating with FQHC teams and leading ongoing training and quality

Competenze

• Active, unrestricted Utah license in RN/LPN/LCSW/BCBA or related certification.
• Clinical experience with adults with chronic conditions required.
• Experience in care management or population health preferred.
• Strong understanding of clinical escalation and health literacy.
• Ability to translate clinical concepts for non-clinical staff.
• Experience supervising CHWs or care coordinators preferred.
• Willingness to travel to Utah clinics; valid driver's license required.

Mansioni

• Serve as a clinical resource and provide structured case consultation to CHWs when issues exceed routine care-coordination.
• Distinguish between coaching/navigation and issues needing clinical escalation; avoid independent diagnosis or treatment.
• Provide subject-matter guidance on diabetes, hypertension, obesity, COPD, asthma, and cardiovascular risk.
• Support CHW workflows for education, telehealth access, and appointment follow-through.
• Coach CHWs in motivational interviewing and approved educational content.
• Develop and reinforce clinical escalation protocols with FQHC partners.
• Guide CHWs on when to escalate symptoms or medication concerns.
• Review safety events and suggest corrective actions while maintaining CHW boundaries with licensed care.
• Collaborate with FQHC clinical teams to align Path Assist with clinic workflows.

Conoscenze

RN license

LPN license

LCSW license

BCBA

Descrizione del lavoro

Activate Care seeks a Clinical Support Supervisor to guide Community Health Workers delivering the Utah LIFT Path Assist chronic disease program. You will ensure CHWs provide appropriate non-clinical care and know when to escalate to licensed clinicians, focusing on diabetes, hypertension, obesity, COPD, asthma, and cardiovascular risk.

You will reinforce standardized workflows, telehealth access, and education while collaborating with FQHC teams and leading ongoing training and quality