Clinical Support Specialist- Relief

West Valley Family Health; Yakima (WA); On-site; USD 26,000 - 32,000; Part time

Job summary

West Valley Family Health in Yakima, WA seeks a Relief Clinical Support Specialist to support clinic operations part-time. You will maintain reports, assist with ROI forms, audits, and chart reviews, with opportunities to contribute to process improvements.

The ideal candidate is bilingual English/Spanish, has a high school diploma or GED, and a background in medical or dental office settings. Travel to various sites and flexible hours including evenings, weekends, and holidays may be required.

Qualifications

• High school diploma or GED required.
• Associates degree or certificate preferred.
• One year of office experience, preferably in medical or dental setting.
• Two years of medical/dental office experience preferred.
• Bilingual English/Spanish required at level 9 for bilingual pay.
• Ability to prioritize multiple tasks with frequent interruptions.
• Professional interaction with patients, providers, and staff.
• Basic proficiency with EMR, Word, Excel.

Responsibilities

• Maintains and updates reports and registries for the PCHH team with outreach, scheduling, and documentation.
• Completes audits for invasive procedures and in-house labs and tracks audits with documentation.
• Identifies and communicates process improvement ideas to appropriate staff.
• Handles Release of Information forms and forwards subpoenas/court orders to HIM for processing.
• Sorts and distributes mail and faxes to departments or recipients.
• Provides OB support including running reports, OB log maintenance, and providing consent forms to hospital.
• Provides chart review support to PA/NP and maintains a chart review log.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Office experience

Communication skills

Education

High school diploma or GED

Associates Degree or Certificate

Job description

Position Title: Clinical Support Specialist- Relief

City: Yakima

State/Territory: US-WA

Employment Duration: Part time

Offer Relocation: No

Excempt Status: Non-exempt

ID: 17314

Join our team as a Relief Clinical Support Specialist at West Valley Family Health in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $18.75-$22.97/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures
• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested
• Identifies and collects process improvement ideas and communicates them to the appropriate staff
• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing
• Sorts and distributes mail and faxes to the appropriate department or recipient
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log
• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired
• This position requires travel to provide coverage at various sites
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Equal employment opportunity, including veterans and individuals with disabilities.

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