Clinical Support Specialist- Relief

RPMGlobal; Yakima (WA); On-site; USD 26,000 - 32,000; Full time

Job summary

West Valley Family Health in Yakima, WA seeks a Relief Clinical Support Specialist to join our community health team. You will maintain reports, run audits, and support obstetric care and chart reviews, helping us deliver comprehensive patient services across multiple sites.

Ideal candidates have a high school diploma or GED, an associate degree, and 1–2 years in a medical or dental office. Bilingual English/Spanish is required for bilingual pay. Evening/weekend shifts may be needed.

Qualifications

• High school diploma or GED required.
• Associates Degree or certificate preferred.
• 1 year experience in an office setting, preferably medical or dental.
• 2 years' experience in a medical or dental office preferred.
• Bilingual English/Spanish required.

Responsibilities

• Maintains and updates reports and registries for the PCHH team, including outreach, scheduling, and documentation.
• Completes audits for invasive procedures and in-house labs; tracks audits with documentation.
• Identifies and communicates process improvement ideas.
• Manages Release of Information forms and processes subpoenas to HIM.
• Sorts mail and faxes to the appropriate department.
• Provides OB support including reports, OB log, and consent records.
• Provides chart review support to PA/NP and maintains a chart review log.
• Performs other duties as assigned

Skills

Bilingual EN/ES

Multitasking

Patient interaction

EMR/Word/Excel literacy

Education

High school diploma or GED

Associates Degree or certificate

Tools

Electronic Medical Records (EMR) software

Microsoft Word

Microsoft Excel

Job description

Join our team as a Relief Clinical Support Specialist at West Valley Family Health in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $18.75-$22.97/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures
• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested
• Identifies and collects process improvement ideas and communicates them to the appropriate staff
• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing
• Sorts and distributes mail and faxes to the appropriate department or recipient
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log
• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired
• This position requires travel to provide coverage at various sites
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!