Clinical Support Specialist - LPN

Affinity Hospice Holdings, LLC; Claxton (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO

Sick Time

Holiday Pay

Gas Card Program

Car Maintenance Stipend

Medical, Dental, Vision

401K

Tuition Reimbursement

Employee Assistance Program

End of life training

Job summary

Affinity Hospice seeks an administrative support professional to assist the hospice IDG clinical team with medical records, scheduling, QA activities, and IDG documentation support.

The role requires an LPN-related qualification or nursing degree, with experience in clinical records management and knowledge of information systems and regulatory standards. Full-time position with standard 40-hour weeks and on-site work expected.

Qualifications

• Diploma/Degree in nursing with a Licensed Practical Nurse (LPN) or related field from an accredited college or university or the international equivalent is preferred.
• Licensed Practical Nurse (LPN) is preferred.
• One year experience in clinical records management, preferably in hospice care operations.
• Information systems knowledge required.
• Accredited Records Technician Certification preferred.

Responsibilities

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal, and ACHC regulations.
• Maintain comprehensive working knowledge of state, federal, and ACHC documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Manager for clinical audit.
• Monitor aged unsigned physician orders and submit second and third requests for signed orders to overdue physicians.
• Call or visit the offices of seriously overdue physicians.
• Supervise the use of the clinical records information system and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
• Recruit, select, orient, and manage members of the clinical records team.
• Manage the members of the clinical record team to ensure accurate and prompt filing and retrieval of clinical records.
• Responsible for providing direct support and assistance related to scheduling activities as assigned Work directly with clinical, administrative, and leadership team members to ensure scheduling assignments are established, communicated, and coordinated to support the needs of patients and families as outlined via the Plan of Care and IDG.
• Perform other Clinical Support duties as assigned by management to support department goals and initiatives.
• Demonstrate the ability to collaborate with an IDG member.
• Knowledge of corporate business management, governmental regulations and general hospice operation standards.
• Demonstrate good communication skills and public relation skills.
• Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Education

LPN licensure preferred

Accredited Records Technician Certification preferred

Diploma/Degree in nursing

Job description

About Us:

Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team!

What We Offer:

Paid Time Off (PTO), Sick Time, and Holiday Pay Gas Card Program and Car Maintenance Stipend Benefit Package (Medical, Dental, Vision and more) for full-time employees 401K Employee Assistance Program Tuition Reimbursement for eligible employees Internal Company Advancement Free end of life training

Position Summary:

Responsible for providing direct and comprehensive administrative support to the hospice IDG clinical team, which encompasses medical records, scheduling, QA activities, and IDG documentation support.

Hours / Schedule:

Full Time; (40) hours / week.

Minimum Qualifications:

Diploma/Degree in nursing with a Licensed Practical Nurse (LPN) or related field from an accredited college or university or the international equivalent is preferred. Licensed Practical Nurse (LPN) is preferred. One (1) year experience in clinical records management, preferably in hospice care operations. Information systems knowledge required. Accredited Records Technician Certification preferred.

Key Responsibilities:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal, and ACHC regulations.
• Maintain comprehensive working knowledge of state, federal, and ACHC documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Manager for clinical audit.
• Monitor aged unsigned physician orders and submit second and third requests for signed orders to overdue physicians.
• Call or visit the offices of seriously overdue physicians.
• Supervise the use of the clinical records information system and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
• Recruit, select, orient, and manage members of the clinical records team.
• Manage the members of the clinical record team to ensure accurate and prompt filing and retrieval of clinical records.
• Responsible for providing direct support and assistance related to scheduling activities as assigned Work directly with clinical, administrative, and leadership team members to ensure scheduling assignments are established, communicated, and coordinated to support the needs of patients and families as outlined via the Plan of Care and IDG.
• Perform other Clinical Support duties as assigned by management to support department goals and initiatives.
• Demonstrate the ability to collaborate with an IDG member.
• Knowledge of corporate business management, governmental regulations and general hospice operation standards.
• Demonstrate good communication skills and public relation skills.
• Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Affinity Hospice is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Mission of Affinity Hospice is building the legacy of providing exceptional individualized hospice and palliative care, which ensures the physical, emotional, psychosocial, and spiritual support of our patients; their family members; and employees within the communities we serve.