Clinical Support Specialist (Field & Admin)

LCD Agency Services; Cincinnati (OH); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

LCD Agency Services in Hamilton, OH is seeking a dedicated Clinical Support Assistant to join our team. This role supports daily clinical site and office services, including specimen collection, fingerprinting, interviews, billing support, and general administrative tasks.

You will work closely with clients, staff, county representatives and partners, maintaining confidentiality, following HIPAA rules, and ensuring accurate documentation in a fast-paced healthcare setting.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to follow established procedures and manage multiple tasks.
• Ability to work independently with minimal supervision.
• Professional demeanor and strong interpersonal skills, with an emphasis on confidentiality.
• Dependable, punctual, and reliable.

Responsibilities

• Clinical site/office Support
• Obtain and properly handle urine specimens in accordance with agency policies, procedures, and infection control standard
• Administer breathalyzer screenings as required
• Obtain fingerprints following established protocols
• Maintain a clean, organized, and compliant clinical site/office environment
• Working in the field with Individuals as a DSP as required or needed
• Administrative and Operational Support
• Respond to and coordinate multiple county service requests in a timely and professional manner
• Conduct interviews for clients and prospective staff as assigned
• Assist field staff with scheduling coordination and documentation review
• Customer relations and professional communication with clients and families
• Assist with billing-related tasks, including documentation review and submission support
• Ensure accurate, timely, and confidential documentation of all client, staff, and agency information
• Compliance and Professional Conduct
• Maintain strict confidentiality in accordance with HIPAA and agency policies
• Follow all applicable federal, state, and local regulations, including agency policies and procedures
• Demonstrate respectful, professional interaction with individuals receiving services, staff, county personnel, and external partners
• Perform additional administrative or clinical duties as assigned by leadership

Skills

Organizational skills

Attention to detail

Procedural compliance

Independence

Interpersonal skills

Confidentiality

Reliability

Education

High school diploma or GED

Job description

LCD Agency Services in Hamilton, OH is seeking a dedicated Clinical Support Assistant to join our team. This role supports daily clinical site and office services, including specimen collection, fingerprinting, interviews, billing support, and general administrative tasks.

You will work closely with clients, staff, county representatives and partners, maintaining confidentiality, following HIPAA rules, and ensuring accurate documentation in a fast-paced healthcare setting.