Clinical Support Specialist

Windom Area Health; Windom (MN); On-site; USD 27,000 - 37,000; Full time

Job summary

Windom Area Health is seeking a full-time (0.9 FTE) Clinical Support Specialist to provide clinical and administrative support for the Specialty Clinics operations. This role serves as a liaison between patients, providers, and departments to ensure effective communication and coordinated care.

Responsibilities include assisting nurses with direct patient care tasks, managing provider schedules, supporting health maintenance and referrals, gathering medical records, and preparing patient

Qualifications

• High school diploma or equivalent with at least one year healthcare experience.
• Knowledge of medical terminology.
• BLS certification required.

Responsibilities

• Assist nurses with direct patient care tasks.
• Manage provider schedules and calendars.
• Support health maintenance and referrals.
• Gather medical records and prepare patient education materials.

Skills

Communication

Customer service

EMR experience

Medical terminology

Education

High school diploma

CNA/MA certification preferred

Job description

Description

Windom Area Health is seeking a full-time ( 0.9 FTE) Clinical Support Specialist to provide clinical and administrative support for the Specialty Clinics operations. This role serves as a liaison between patients, providers, and departments to ensure effective communication and coordinated care. Responsibilities include assisting nurses with direct patient care tasks, managing provider schedules and calendars, supporting health maintenance and referrals, gathering medical records, and preparing patient education materials.

Windom Area Health is seeking a full-time ( 0.9 FTE) Clinical Support Specialist to provide clinical and administrative support for the Specialty Clinics operations. This role serves as a liaison between patients, providers, and departments to ensure effective communication and coordinated care. Responsibilities include assisting nurses with direct patient care tasks, managing provider schedules and calendars, supporting health maintenance and referrals, gathering medical records, and preparing patient education materials.

Requirements

Strong communication, customer service skills and basic computer proficiency (EMR experience preferred) are essential. A high school diploma or equivalent with at least one year of healthcare experience and knowledge of medical terminology is required; CNA or MA certification is preferred. BLS certification is required.

This position will be primarily Monday–Friday, with occasional extended hours as clinics run late and opportunities to volunteer at community or organizational events to promote clinic services.

Pay range

$19.40 - $27.16/hr *Rates offered will reflect applicable experience.

About Us

Windom Area Health is your regional center of care, with a focus on high quality healthcare and an excellent patient experience. Responding to changing community needs, we offer an ever-growing range of care options available to families across southwest Minnesota. Your care options include a hospital, emergency department, imaging, laboratory, the Birth Place, wound center, diabetic education, nutritionist, infusion, cancer care, and specialty clinics. The specialty clinics include chiropractic, cardiology, mental health, psychiatric care and medication management, pain management, podiatry, ophthalmology, sleep studies, urology, vascular, orthopedics, obstetrics, gynecology, and general surgery. We offer comprehensive rehabilitation services including cardiac, respiratory, occupational, speech, and physical therapy. In addition, our new optional hospitalist program ensures a continuity of care between your primary care provider and your physician as an inpatient. With a commitment to community health, your regional center for care offers a fitness center. We’re here when you need us, the emergency room, laboratory, and imaging services are available 24 hours a day, 365 days a year. Windom Area Health’s mission is “Dedicated to Health.” Our values create a culture focused on, “Integrity, Stewardship, Courage, Teamwork, and Excellence” for every patient we serve, every customer we greet, and every colleague we work alongside. Serving with a Vision by, “Improving health and customer experience through individualized quality care, visionary leadership, and progressive teamwork.”