Essential Duties and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Insert customer and account data by inputting text based and numerical information from source documents within time limits
- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
- Respond to queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions
- Learns and maintains knowledge of current patient database and billing system
- Enters patient information into the computer system
- Able to read through and understand medical documentation effectively
- Interacts professionally with physicians, patients/family and Co-Workers
- Answers telephone in a polite and professional manner
- Communicates appropriately and clearly to Manager, and other superiors
- Establishes and maintains effective communication and good working relationships with co-workers for the patient’s benefit
- Completes other accreditation duties or office responsibilities, as assigned
Minimum Qualifications
- Highschool Diploma preferred
- Computer training or certification would be an asset
Preferred Knowledge, Skills and Abilities
- Experience with MS Office and data programs
- Familiarity with administrative duties
- Experience using office equipment, like fax machine and scanner
- Excellent knowledge of correct spelling, grammar and punctuation