Clinical Support & Scheduling Specialist

United Digestive; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive in Atlanta, GA is seeking a Patient Service Center Assistant to support scheduling, triage calls, and patient inquiries. You will arrange appointments including endoscopy procedures, manage patient information, and coordinate with physicians and staff to ensure smooth operations.

The role requires 2–3 years of gastroenterology experience, High School diploma, and proficiency with Microsoft Office and healthcare software. HIPAA compliance is essential.

Qualifications

• High School Diploma or GED required; 2–3 years of specialty clinical experience.
• Gastroenterology experience preferred; CMA/RMA preferred.
• Proficient with healthcare software and Microsoft Office.
• Able to maintain HIPAA confidentiality and professional demeanor.

Responsibilities

• Schedule patient appointments including endo procedures.
• Handle lab or radiology results and communicate to providers/patients.
• Provide patient education on medical treatments as needed.
• Answer emails/voicemails and return calls promptly.
• Support office staff, physicians, and management in patient care tasks.

Skills

Scheduling

HIPAA compliance

Customer service

Microsoft Office

Education

High School Diploma or GED

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred

Tools

Electronic Health Records (EHR) systems

Healthcare software

Job description

United Digestive in Atlanta, GA is seeking a Patient Service Center Assistant to support scheduling, triage calls, and patient inquiries. You will arrange appointments including endoscopy procedures, manage patient information, and coordinate with physicians and staff to ensure smooth operations.

The role requires 2–3 years of gastroenterology experience, High School diploma, and proficiency with Microsoft Office and healthcare software. HIPAA compliance is essential.