Patient Access & Scheduling Specialist II

US Digestive Health; Lancaster (Lancaster County); On-site; USD 36,000 - 48,000; Full time

Job summary

US Digestive Health is seeking a Patient Access Coordinator II to efficiently manage patient interactions, schedule procedures, and maintain accurate records in a gastroenterology office. You will handle demographic entry, appointment scheduling, and communication while ensuring a positive patient experience.

Responsibilities include coordinating with hospital schedulers, providing patient paperwork and instructions, and maintaining HIPAA-compliant records in a professional medical office

Qualifications

• High School Diploma or GED required.
• 2-3 years of experience in a medical or office setting preferred.
• Experience with EMR systems preferred.

Responsibilities

• Schedule procedures, visits, and radiology studies.
• Manage multi-channel communications in the office.
• Maintain accurate patient records and HIPAA compliance.
• Provide paperwork, instructions, and information to patients.
• Coordinate with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.
• Duties may vary by location.

Skills

Medical Terminology

EMR experience

Organizational skills

Communication skills

Customer service

Education

High School Diploma or GED

Tools

EMR systems

Job description

US Digestive Health is seeking a Patient Access Coordinator II to efficiently manage patient interactions, schedule procedures, and maintain accurate records in a gastroenterology office. You will handle demographic entry, appointment scheduling, and communication while ensuring a positive patient experience.

Responsibilities include coordinating with hospital schedulers, providing patient paperwork and instructions, and maintaining HIPAA-compliant records in a professional medical office