CLINICAL SUPPORT, CMA -NORTH INTERNAL MEDICINE

Galen Medical Group; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) benefits

Education reimbursement

Holiday Pay

Life Insurance & Long Term Disability

Job summary

Galen Medical Group is seeking a Certified Medical Assistant to support clinicians in a fast-paced Chattanooga practice. You will assist with patient intake, prepare examination rooms, take vitals, and document in the EHR while ensuring compassionate patient care.

The role requires a CMA certification, BLS, and strong multi-tasking with excellent customer service in a team-oriented environment. Healthcare education benefits are included.

Qualifications

• Certified Medical Assistant with national credential.
• Experience in clinical setting preferred but not required for completion of program.
• BLS certification and strong patient-facing skills are essential.

Responsibilities

• Assist providers with patient intake and exams.
• Record medical history and vitals; prepare patients for examination.
• Manage lab tests, referrals, and testing scheduling per protocol.
• Maintain clean, stocked treatment rooms and equipment sterilization.
• Support documentation in EHR and patient education as needed.

Skills

BLS Certification

Customer Service

Multi-tasking

Computer literacy

HIPAA compliance

Education

High School Diploma

Certified Medical Assistant

Job description

Certified Medical Assistant North Internal MedicineGalen Medical Group offers several medical specialties throughout the Chattanooga region. We provide quality care and patient-friendly services to adults and children of all ages. Our mission is to elevate the health of our community through multiple medical specialties providing excellent care delivered with wisdom, compassion, integrity, and a commitment to technology, education, and scientific inquiry. We are seeking qualified, like-minded Certified Medical Assistants to join our team!Summary/Objective:Collaborates with the provider to determine the needs of the patient and assists the provider with providing quality medical care to the patients.Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.Collects data accurately and ensures that all information is entered into the patient’s medical record in EHR.Prepares and stocks examination and treatment rooms.Clean and sterilizes instruments.Assists provider with minor office procedures.Schedules Outpatient testing, Procedures or Surgeries.Manages Referral processHospital AdmissionsTesting and ProceduresPre-certificationTriage patient phone calls per site’s protocol.Process Prescription Refill requests per Physician’s protocol.Performs Ancillary testing: EKG, Spirometry, Cryotherapy, etc.Laboratory testing may include Rapid Tests, Urinalysis, Bilirubin, Auto CBC, and Phlebotomy.Reviews lab and test results. Provide follow up to patient per provider’s instructions.Other Duties/Responsibilities:Provide health education to the patient as needed.Performs all duties in compliance with Galen’s clinical policies and OSHA standards.Maintains clean and neat work area.Active participation in process improvement efforts.May be required to assist other team members based on office demands.Recognize and demonstrate cost-effective measures in utilization of supplies and equipment.Knowledge/Skills/Abilities:Promote the mission, vision, and values of Galen Medical Group.Maintain confidentiality of all patient, medical, financial, and legal information.Report to work on time and as scheduled.Wear identification during work hours.Represent the organization in a positive & professional mannerAbility to handle difficult situations involving patients, physicians, or others in a professional manner.Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.Comply with all organization policies and standards regarding ethical business practices.Participate in performance improvement and continuous quality improvement activities.Attend regular staff meetings and in-services as directed by your manager.Consistently demonstrate the value of team concept.Ability to manage multiple and simultaneous responsibilities.Complete assignments efficiently and in a timely manner.Understands and abides by OSHA, HIPAA & CLIA standards.The above job description is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.QUALIFICATIONS:Education:High School graduate or equivalent.Must be a Certified Medical Assistant from a nationally accredited institution.One year of relative medical assistant experience in the clinical setting is required if completion of a Medical Assistant program qualification is not met.1-3 years’ clinical medical assistant experience is preferred.Electronic Medical Record experience preferred.Experience:Previous Clinical and Phlebotomy experience is preferred.Individual must be BLS trained and certified at all times.Must be computer literate.Skills/Certifications:Basic Life Support certification is required.Ability to work in a fast-paced environment.Ability to multi-task and work as a team player.Excellent computer skills.Ability to follow clinical pathways and protocols.Excellent customer service skills, with the ability to handle higher-stress phone calls.As part of the Galen Medical Group, the applicant must be a team player and provide excellent customer service while assessing our patient's needs efficiently. Perform all duties in compliance with Galen Medical policies, HIPAA, and OSHA standards.Galen Medical Group is a member of the TN Drug-Free Workplace and it is a requirement that we conduct a pre-employment drug screen, as part of the hiring process.Why should you apply?401(k) benefits.Education reimbursement.Holiday Pay.Great earned time-off policy.Company-paid Life Insurance & Long Term Disability.