Clinical Support Analyst: Tapestry & UM Workflows (Hybrid)

Ellit Group; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Flexible work arrangements

Collaborative environment

Job summary

Ellit Group is seeking a Clinical Support Analyst to support Tapestry-based referrals, authorizations, order routing, work queues, CRMs, provider portal, and Tapestry Link workflows. The role supports a Managed Care Health Plan with system builds and UM projects.

Responsibilities include building referral/authorization workflows, managing orders, and maintaining CRM records, while ensuring security and participating in testing cycles. Certification in Epic Tapestry is required.

Qualifications

• 3+ years of experience with UM/referrals/Tapestry as an Analyst.
• Experience building or supporting managed care or shared instance environments.
• Strong analytical, communication and collaboration skills.

Responsibilities

• Build and maintain referral and authorization workflows.
• Build and maintain orders and work queues.
• Support utilization management workflows including Epic 278R.
• Maintain CRM records for member tracking and documentation.
• Support order routing and linkage with UM tasks.
• Troubleshoot Provider Portal and Tapestry Link issues.
• Manage security access and user templates.
• Participate in testing cycles and upgrades.

Skills

Analytical skills

Communication skills

Collaboration

UM/referrals/Tapestry experience

Education

Epic Tapestry Certification: Referrals and Authorizations

Epic Tapestry CRM (Cheers) Administration

Epic Tapestry Link

Job description

Ellit Group is seeking a Clinical Support Analyst to support Tapestry-based referrals, authorizations, order routing, work queues, CRMs, provider portal, and Tapestry Link workflows. The role supports a Managed Care Health Plan with system builds and UM projects.

Responsibilities include building referral/authorization workflows, managing orders, and maintaining CRM records, while ensuring security and participating in testing cycles. Certification in Epic Tapestry is required.