Tapestry Team Business Support Analyst

Ellit Group; United States; À distance; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Professional development opportunities

Flexible work arrangements

Collaborative environment

Résumé du poste

Ellit Group is seeking a Clinical Support Analyst to support Tapestry-based referrals, authorizations, order routing, work queues, CRMs, provider portal, and Tapestry Link workflows. The role supports a Managed Care Health Plan with system builds and UM projects.

Responsibilities include building referral/authorization workflows, managing orders, and maintaining CRM records, while ensuring security and participating in testing cycles. Certification in Epic Tapestry is required.

Qualifications

• 3+ years of experience with UM/referrals/Tapestry as an Analyst.
• Experience building or supporting managed care or shared instance environments.
• Strong analytical, communication and collaboration skills.

Responsabilités

• Build and maintain referral and authorization workflows.
• Build and maintain orders and work queues.
• Support utilization management workflows including Epic 278R.
• Maintain CRM records for member tracking and documentation.
• Support order routing and linkage with UM tasks.
• Troubleshoot Provider Portal and Tapestry Link issues.
• Manage security access and user templates.
• Participate in testing cycles and upgrades.

Connaissances

Analytical skills

Communication skills

Collaboration

UM/referrals/Tapestry experience

Formation

Epic Tapestry Certification: Referrals and Authorizations

Epic Tapestry CRM (Cheers) Administration

Epic Tapestry Link

Description du poste

About Us

Ellit Groups is a healthcare IT and operational consulting firm focused on bridging the gap between clinical operations, technology, and patient access. We partner with provider and payer organizations to design and implement solutions that improve efficiency, access, and outcomes.

Our team is built by experienced operators who bring practical, real-world insight to every engagement. We deliver results by combining deep industry expertise with a hands-on, execution-focused approach.

Position Summary

Our client is seeking a Clinical Support Analyst to support Tapestry-based referral, authorization, order routing, work queues, CRMs, provider portal, provider maintenance and Tapestry Link workflows. Assist their Managed Care Health Plan with support and system build and Utilization Management projects.

Key Responsibilities

• Build and maintain referral and authorization workflows.
  
• Build and maintain orders and work queues
• Support utilization management workflows including Epic 278R.
  
• Maintain CRM records for member tracking and documentation.
  
• Support order routing and linkage with UM tasks.
  
• Troubleshoot Provider Portal and Tapestry Link issues.
  
• Manage security access and user templates.
  
• Participate in testing cycles and upgrades.
  

Requirements

Required Epic Tapestry Certification:

• Epic Referrals and Authorizations

Additional Desired Certifications:

• Epic Tapestry Claims and Contracts Administration
• Epic Tapestry CRM (Cheers) Administration
• Epic Benefits Engine for Tapestry
• Epic Tapestry Link

Qualifications:

• 3+ years of experience with UM/referrals/Tapestry as an Analyst
• Build Experience working in a managed care or shared instance environment.
• Strong analytical, communication and collaboration skills.

Benefits

What We Offer:

• Competitive salary and benefits package.
  
• Opportunity to work in a collaborative and innovative environment.
  
• Professional development opportunities to advance your career.
  
• Flexible work arrangements to promote work-life balance.