Clinical Supervisor

Duly Health and Care; Naperville (IL); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Healthcare benefits

Mental health benefit

401(k) with match

Tuition Reimbursement

Volunteer time off

Parental leave & adoption support

Job summary

Duly Health and Care in Naperville, IL is seeking a nursing leader to supervise the site’s nursing team, manage schedules, approve time off, and ensure high-quality patient care. You will partner with the office manager to monitor overtime and training needs and maintain a compliant, efficient clinic.

The role requires 3+ years of nursing experience with at least 1 year in supervision and CPR certification, plus a strong service mindset and collaborative approach to care delivery.

Qualifications

• 3 years nursing experience with at least 1 year in supervision.
• CPR certification required.
• Strong customer-service orientation and teamwork.

Responsibilities

• Provide professional clinical leadership and supervise nursing staff at the site.
• Manage work schedules, approve time off requests, and adjust allocations as needed.
• Coordinate nursing staff meetings and oversee training and orientation.
• Monitor overtime and budgetary constraints while ensuring patient confidentiality.
• Ensure OSHA/Safety compliance and act as doctor/patient liaison.

Skills

Customer service

Listening

Team leadership

Time management

Education

CPR Certification

Job description

• 40 hours paid volunteer time off.

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Job Description

• Provide professional clinical leadership, maintain work schedule for nursing department staff, delegate tasks, monitor overtime and adjust schedules accordingly, approve time off requests for nursing staff and adjust schedule as needed, provide orientation and training for new nursing staff members, assist in annual employee evaluations, coordinate nursing staff meetings as needed, delegate nursing task, inventory medical supplies and submit supply orders as needed, monitor budgetary constraints, maintain DMG policy and procedures, doctor/patient liaison, maintain patient confidentiality, assure OSHA/Safety compliance, meet regularly with office manager.
• Provides supervision over assigned nursing staff for the site.

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrates excellence in customer service and satisfaction levels for internal and external customers. This is achieved by having knowledge of and conforming to customer requirements by identifying, understanding and meeting these requirement.

Interpersonal Skills

• Seeks to understand before being understood through effective listening and sensitivity to others needs and concerns.

Results Orientation

• Focuses self and others on achieving quality and financial outcomes in a responsive timely manner.

Decisive

• Resolute in making a decision to act based on conclusions reached based on facts. Demonstrates good judgment in making these decisions.

Integrity/Ethics

• Demonstrates personal integrity, honesty, sincerity. Trusted to do the right thing.

Diversity

• Values the worth of others and respects diverse points of view. Promotes support and team work within and across departments.

Engenders Trust

• Provides appropriate resources, direction, and accountability. Allows employees to identify and resolve work issues through empowerment.

Mentoring/Employee Development

• Develops employees in a positive manner - maintaining and building self-esteem and confidence and competence - helping employees achieve their maximum potential and contribution.

Change Agent

• Provides vision and planning to reach goals. Addresses concerns in forthright manner and welcomes innovation and new approaches to reach new heights in service and quality.

Organization Savvy

• Understands key stakeholders as demonstrated in managing, promoting, and cultivating relationships. Has keen understanding of industry and trends.

Personal Job Competence

• Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures and external governmental agencies.

EDUCATION And / Or CERTIFICATION/LICENSURE

• CPR Certified

Experience

• At least 3 years nursing experience and at least 1 year of supervisory experience.

Physical And Mental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Fast-paced medical office environment involving interaction with patients, physicians, and other clinical and non-clinical personnel.

The compensation for this role includes a base pay range of 58,252.90 - 72,816.02 - 87,379.14 annualized, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.