Clinical Specialist Western Canada

Sonova USA Inc.; United States; Hybrid; USD 58,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Benefits plan including wellness

Pension employer match

Mentorship program

Job summary

Sonova USA Inc. seeks a Clinical Specialist for Western Canada. This field-based role builds partnerships with cochlear implant clinics and hearing professionals, delivering clinical expertise and tailored solutions to improve patient outcomes.

You will develop territory plans, analyze markets, and drive growth across Western Canada while adapting to a changing healthcare landscape. Travel is ~50% or more.

Qualifications

• Must have a Master's or Doctor of Audiology and be registered as an Audiologist.
• Experience in medical devices, healthcare, or consultative sales is an asset.
• Willingness to travel regularly and possess a valid driver's license.

Responsibilities

• Build trusted partnerships with cochlear implant teams and healthcare professionals.
• Develop and execute strategic territory plans to grow Western Canada business.
• Manage territory performance including forecasts and business reviews.
• Enhance clinic efficiency through demonstrations, training, and remote care resources.
• Provide consultative support during recipient fittings and device programming.

Skills

English proficiency

Consultative selling

Territory planning

Public presentations

Education

Master's or Doctor of Audiology

Tools

Clinical/technical software

Microsoft Office

Job description

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Remote, United States

Clinical Specialist Western Canada

Clinical Specialist - Western Canada (Field-Based)

Preferred locations: Vancouver, Calgary, or Edmonton

About the Role

As a Clinical Specialist in Western Canada, you will build trusted partnerships with patients, cochlear implant clinics, and hearing healthcare professionals by taking the time to understand their unique needs, goals, and challenges. Through a customer-focused approach, you will provide clinical expertise and tailored solutions that create value for healthcare professionals and improve patient outcomes, enabling individuals with cochlear implants to reach their full potential. Leveraging these insights, you will develop and execute strategic territory plans, using market analysis and targeted business development activities to grow the Advanced Bionics business across Western Canada, while adapting to an evolving healthcare landscape.

Travel: Approximately 50% or more.

Responsibilities

• Build trusted relationships with cochlear implant teams, including surgeons, audiologists, and community partners by understanding their unique needs, addressing challenges, and delivering solutions that create lasting value for patients and healthcare teams.
• Develop and execute a strategic territory business plan to achieve or exceed business objectives by analyzing market opportunities, understanding customer needs and industry developments, identifying growth opportunities, and positioning Advanced Bionics solutions to expand market presence.
• Manage territory performance through account planning, growth forecasting, customer business reviews, budget management, and prioritization of sales activities while adapting to changing market needs and taking ownership of business outcomes.
• Strengthen clinical competency and clinic efficiency through engaging presentations, product demonstrations, and training on cochlear implant technology, best practices, and remote care resources.
• Provide consultative support to healthcare professionals during recipient fittings, including programming guidance, objective measure testing, device integrity testing, and complex case support to help optimize patient outcomes.

More about you

• Master's or Doctor of Audiology degree
• Registered Audiologist in good standing with the applicable provincial regulatory body in Canada
• Previous experience in medical devices, healthcare, or consultative sales is an asset.
• Demonstrated integrity and a willingness to learn and apply consultative selling techniques that put patient needs first, foster trusted partnerships, and support sustainable business growth.
• Results-oriented, adaptable, and comfortable navigating changing priorities while taking ownership of outcomes in an agile environment.
• Strong proficiency in English, Microsoft Office, and clinical/technical software, with a valid driver's license and ability to travel regularly throughout the assigned territory.

Additional Requirements: Must pass the Advanced Bionics Competency exam.

Don't meet all the criteria? If you're willing to go all in and learn, we'd love to hear from you!

What we offer

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

The base salary for this position is $80,990 CAD annually, plus an eligible performance-based commission opportunity of $93,500 CAD. Together, these components result in total on-target earnings of $174,490 CAD annually, with the potential to exceed target earnings when performance exceeds plan.

How we work

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.