Clinical Specialist II, CPT - Connecticut

Abbott; Hartford (CT); Remote; USD 66,000 - 134,000; Full time

Job summary

An established industry player in healthcare is seeking a Clinical Specialist II to join their dynamic team. In this pivotal role, you will provide essential clinical support and expertise to enhance sales processes and improve territory efficiency. Your responsibilities will include engaging with medical professionals, providing training, and ensuring compliance with regulations. This position offers a unique opportunity to grow within a company that values diversity and fosters career development. If you have a passion for healthcare and a desire to make a meaningful impact, this role is perfect for you.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Career Development Opportunities

Qualifications

• 1-2 years’ experience with clinical patient interaction preferred.
• Ability to understand and educate on clinical data in Chronic Pain Therapies.

Responsibilities

• Provide technical, clinical, and programming support to Territory Managers.
• Build trust and rapport with customers and accounts.

Skills

Clinical Skills

Communication Skills

Organizational Abilities

Relationship-Building Skills

Adaptability

Education

Associates Degree

Bachelor’s Degree

Tools

Medical Devices

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Clinical Specialist II, CPT – Connecticut

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune.
• A company recognized as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people suffering from chronic pain and movement disorders. These non-opioid therapies enable us to provide interventional pain therapy throughout the pain continuum.

The Opportunity

We are recruiting for a Clinical Specialist II, CPT in Kansas City. As a member of the clinical support team, you will provide technical clinical expertise and support of the sales process to colleagues, current customers, and potential customers. You will work independently, exercising judgment in planning, organizing, and performing work, aiming to improve territory efficiency.

What You’ll Work On

• Providing technical, clinical, and programming support, mainly supporting 1-2 Territory Managers.
• Assisting with after-hours call support and activities.
• Building trust and rapport with customers and accounts.
• Proficient in complex programming and case support.
• Supporting Territory Managers to maximize their selling time.
• Developing high-trust relationships with customers and regional team members.
• Conducting PCP work and educational services as directed.
• Engaging clients and potential clients about Abbott’s products, addressing questions and concerns.
• Providing medical professionals with sales support, training, and technical troubleshooting.
• Maintaining in-depth knowledge of accounts, competitors, and market activity.
• Evaluating and developing sales strategies for capital equipment opportunities.
• Monitoring competitor activity and product information.
• Providing feedback to providers on device use and directions for use.
• Attending trade shows and conferences to showcase products and network.
• Using clinical expertise to identify training needs and increase product usage.
• Ensuring compliance with FDA regulations, company policies, and procedures.
• Supporting sales, training, and guidance to customers.
• Maintaining positive communication and collaboration across teams.
• Traveling approximately 25% within and outside the region.

Required Qualifications

• Associates Degree or technical certification; Bachelor’s preferred.
• 1-2 years’ experience, preferably with clinical patient interaction.
• Ability to understand and educate on clinical data in Chronic Pain Therapies.
• Strong clinical skills and organizational abilities.
• Excellent communication, presentation, and relationship-building skills.
• Ability to adapt to unpredictable schedules and manage multiple tasks under tight deadlines.
• Ability to work independently and in a team within a dynamic environment.
• Strong verbal and written communication skills.
• Ability to engage customers effectively and support sales activities.

Preferred Qualifications

• Experience with healthcare environments such as Physical Therapy, medical sales, RN, LPN.
• Experience with Abbott or similar implantable medical devices, especially spinal cord stimulation.

Learn more about our health and wellness benefits at www.abbottbenefits.com.

Follow your career aspirations with Abbott, a company that supports diversity and growth. Visit www.abbott.com, Facebook, and Twitter for more information.

The base pay range is $66,700 to $133,300, with variations based on location.

Additional details: JOB FAMILY: Support Services; DIVISION: NM Neuromodulation; LOCATION: United States (Remote); TRAVEL: 25%; WORK SHIFT: Standard; MEDICAL SURVEILLANCE: Not Applicable.