Clinical Services Operations Supervisor

Ochsner Health; Louisiana; On-site; USD 55,000 - 75,000; Full time

Job summary

Ochsner Health is seeking a dedicated supervisor to lead daily operations of the department’s appointment desks. You will supervise, train, and develop staff, coordinate scheduling, and drive process improvements to ensure efficient patient access and service quality.

You will collaborate with clinical colleagues, physicians, and coordinators, enforce internal controls and policy guidelines, and adapt practices to diverse patient populations while maintaining compliance with regulatory standards.

Qualifications

• Leadership and staff development experience.
• Healthcare operations experience preferred.
• Excellent communication and delegation skills.

Responsibilities

• Leads and supervises daily operations of appointment desk staff.
• Trains and develops department staff; monitors performance.
• Implements internal controls and policy guidance to minimize risks.
• Coordinates with clinical colleagues, physicians, and coordinators to optimize patient flow.
• Ensures compliance with regulatory and privacy standards.

Education

High School diploma or equivalent

Bachelor's degree

Tools

MS Office

Job description

Ochsner Health is seeking a dedicated supervisor to lead daily operations of the department’s appointment desks. You will supervise, train, and develop staff, coordinate scheduling, and drive process improvements to ensure efficient patient access and service quality.

You will collaborate with clinical colleagues, physicians, and coordinators, enforce internal controls and policy guidelines, and adapt practices to diverse patient populations while maintaining compliance with regulatory standards.