Clinical Scribe / Medical Assistant

American Family Care; Memphis (TN); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

American Family Care in Memphis, TN is seeking an experienced Clinical Scribe/Medical Assistant to support providers in a fast-paced urgent care. This hybrid role blends real-time documentation in Experity with hands-on MA duties to keep patients moving from arrival to discharge.

Ideal candidates have MA certification, experience with Experity EMR, strong typing, attention to detail, and the ability to multitask in a high-volume setting.

Qualifications

• Experience with real-time clinical documentation in urgent care.
• Proficiency in medical terminology and procedures documentation.
• Minimum one year in urgent care or high-volume outpatient setting preferred.
• Strong typing and ability to listen and document accurately in real time.
• Familiarity with HIPAA and patient confidentiality requirements.

Responsibilities

• Document visits in Experity in real time while care is provided.
• Capture HPI, ROS, exam findings, procedures and orders as directed.
• Prepare charts for provider review and completion.
• Record diagnoses, prescriptions and discharge information per provider guidance.
• Maintain accurate documentation to support efficient patient flow.

Skills

Medical terminology

Real-time documentation

Typing speed

Attention to detail

Team collaboration

Education

Medical Assistant certification

Tools

Experity EMR

Job description

AFC Urgent Care | Memphis, TN

Competitive Pay + Full Benefits | High-Volume, Team-Driven Clinic

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

AFC Urgent Care is seeking an experienced Clinical Scribe/Medical Assistant to support our providers and patient-care team in a busy urgent care environment. This hybrid role combines hands-on Medical Assistant responsibilities with real-time clinical documentation in Experity. The ideal candidate can anticipate a provider’s needs, document accurately while care is being delivered, and help keep patients moving efficiently from arrival through discharge. This is a genuinely fast-paced clinic. We need someone who works with urgency, stays composed under pressure, and maintains accuracy and compassion, especially during our busiest shifts.

What You’ll Do

Clinical Scribing and Documentation

• Accompany providers during patient encounters and document visits in Experity in real time
• Accurately capture the history of present illness, review of systems, examination findings, procedures, treatments and other information as directed by the provider
• Prepare charts for provider review and completion
• Enter diagnoses, orders, prescriptions, referrals and discharge information only as directed by the provider and within the scope of the position
• Track pending laboratory and imaging results and promptly alert the provider when results are available
• Help providers maintain complete, timely and accurate documentation throughout the shift
• Protect patient confidentiality and comply with HIPAA and documentation standards

Medical Assistant Responsibilities

• Room patients and obtain accurate vital signs, medical histories, medication lists and reasons for visit
• Assist providers with examinations, procedures and treatments
• Perform point-of-care testing, including strep, flu, COVID, urinalysis and other in-house testing
• Draw blood and prepare specimens for in-house and reference laboratory processing
• Administer medications and injections according to provider orders and clinic protocols
• Perform drug screens, physicals and occupational-medicine services
• Prepare and clean exam rooms, sterilize instruments and maintain clinical supplies
• Provide discharge instructions and reinforce provider-directed follow-up plans
• Respond to patient calls, laboratory messages and follow-up needs
• Step into other clinical responsibilities when necessary to maintain efficient patient flow

What We’re Looking For

• Previous experience using Experity EMR is strongly preferred
• Previous medical scribe or real-time clinical documentation experience
• At least one year of experience in urgent care, emergency medicine or another high-volume outpatient setting preferred
• Medical Assistant certification
• Proficiency in medical terminology, clinical documentation and electronic medical records
• Strong typing skills with the ability to listen, organize information and document accurately in real time
• Comfortable performing phlebotomy, point-of-care testing and laboratory work
• Ability to move quickly between documentation and hands-on patient-care responsibilities
• Excellent attention to detail, communication and organizational skills
• Dependable, adaptable and willing to support the team wherever needed
• Ability to remain calm, professional and patient-focused during high-volume periods

Why Join AFC Urgent Care?

• Competitive hourly pay based on experience
• Full-time schedule
• Health and dental benefits
• Paid time off
• Retirement benefits
• Hands-on experience in a high-volume urgent care setting
• Opportunity to strengthen both clinical and medical-documentation skills
• Supportive, accountable and team-oriented work environment
• Meaningful opportunity to improve provider efficiency and the patient experience

What Success Looks Like

• Providers can focus more fully on patients because your documentation is timely and accurate
• Charts remain organized and move toward completion throughout the shift
• You anticipate what providers and teammates need next
• Patient flow remains efficient without sacrificing safety, accuracy or compassion
• You transition smoothly between scribing and hands-on clinical duties
• Patients feel respected, informed and well cared for

Compensation: $17.00 - $22.00 per hour

We are an Equal Opportunity Employer.