Clinical Research Coordinator II

Massachusetts General Hospital; Massachusetts; On-site; USD 33,000 - 54,000; Full time

Job summary

Massachusetts General Hospital in Boston seeks a Clinical Research Coordinator II to support oncology trials. The CRC II works under general supervision to enroll eligible patients and coordinates protocol-mandated tests, scheduling, and data collection at Mass General Brigham sites.

This role is on-site at either location depending on the need. On-site at BWH and MGH as needed, with direct patient contact and collaboration with physicians, nurses, and laboratories to ensure protocol compliance

Qualifications

• BA/BS degree required.
• Minimum of 1–2 years of related experience.
• On-site at BWH and MGH, with cross-site support.

Responsibilities

• Assist screening potential patients for study participation.
• Schedule and coordinate protocol tests and procedures.
• Coordinate appointments with physicians, nurses and labs.
• Process tissue samples and ensure timely lab results.
• Obtain vital signs and perform EKGs as required.
• Maintain communication with enrolled patients and answer questions.

Skills

Attention to detail

Organizational skills

Ability to follow directions

Communication skills

Computer literacy

Knowledge of clinical research

Professionalism

Education

BA/BS degree

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Clinical Research Coordinator II (CRC II) works independently under general supervision to support the team in enrolling eligible patients on oncology clinical trials. The CRC II will support both Mass General Brigham Academic Medical Centers of Brigham and Women’s Hospital (BWH) AND Massachusetts General Hospital (MGH). This role is required to be on-site at either location depending upon the need. The CRC II will work as a CRC at BWH and will assist the Clinical Research Manager with the implementation of clinical trials across different disease specialties at the BWH site. The CRCII will be responsible for scheduling all protocol mandated tests required to comply with institutional and federal regulations governing clinical research. This position involves direct patient contact.

The following job duties will be performed under general supervision by the Clinical Research Manager:

• Assist clinical team in screening potential patients for study participation
• Schedule all protocol required tests and procedures
• Coordinate patient appointments with physicians, nurses, and all test areas
• Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers
• Prepare pre-visit communication for providers to ensure required assessments are completed and documented
• Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation
• Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition
• Coordinate, obtain, process, and ship protocol required tissue samples
• Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the processing labs for MGH and BWH
• Obtain vital signs and perform EKGs as required for individual studies
• Administer quality of life assessments as required for individual studies
• Scans in research documents and certifies these documents as copies

Skills/Abilities/Competencies Required

• Careful attention to detail
• Good organizational skills
• Ability to follow directions
• Good communication skills
• Computer literacy
• Working knowledge of clinical research protocols
• Ability to demonstrate respect and professionalism for subjects’ rights and individual needs

Education

• BA/BS degree required

Experience

• Minimum of 1-2 years of related experience

Supervisory Responsibilities

• None

Working Conditions

• Duties will primarily be performed in an ambulatory/clinical office setting
• Duties will be performed on-site at both BWH and MGH locations as needed, with support at BWH increasing as our clinical research operations increase at that location.

Qualifications

Education

Bachelor's Degree Science required

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

Related post-bachelor's degree research experience 1-2 years required

Knowledge, Skills And Abilities

• Ability to work more independently and as a team member.
• Computer literacy, analytical skills, and ability to resolve technical problems.
• Ability to interpret the acceptability of data results.
• Working knowledge of data management programs.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

32 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$24.28 - $39.43/Hourly

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.