Clinical Research Coordinator I

Massachusetts General Hospital; Boston (MA); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Massachusetts General Hospital's Center for School Behavioral Health (CSBH) is hiring a Clinical Research Coordinator to support multi-year studies. You will work independently and under supervision, handling patient scheduling, recruitment, data collection, and study procedures.

You will collaborate with the Center Program Director, PIs, and community partners to advance equity in youth behavioral health within school settings, with a hybrid work arrangement and 125 Nashua Street location.

Qualifications

• Bachelor’s degree required.
• New graduates or those with some research exposure may be considered for entry roles.
• Bilingual applicants preferred but not required.
• Commitment to addressing youth behavioral health in schools.

Responsibilities

• Collects and organizes patient data.
• Maintains records and databases.
• Assists with recruitment and consent processes.
• Administers study procedures and questionnaires.
• Supports regulatory submissions and QA/QC.
• Collaborates with researchers and community partners.

Skills

Attention to detail

Organizational skills

Communication skills

Computer literacy

Clinical research knowledge

Team player

Education

Bachelor's degree

Tools

Data management software

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Center for School Behavioral Health (CSBH) at Massachusetts General Hospital is transforming how schools support youth mental health by integrating prevention and early intervention directly into educational settings. Our mission is to: (1) foster collaborative partnerships across sectors; (2) build school capacity to support student behavioral health; (3) uplift innovative, research informed prevention and intervention models; and (4) translate research into sustainable, scalable practice and policy. CSBH is hiring a Clinical Research Coordinator who will be working independently and under general supervision of the Center Program Director and/or the study Principal Investigator(s). Clinical Research Coordinators provides support for multi-year clinical research studies at CSBH. The coordinator’s responsibilities at CSBH will include working both in the lab and at data collection sites outside of MGH. He/she/they will be responsible for patient scheduling and recruitment as well as all subject-oriented study procedures, such as administration of psychiatric scales, careful monitoring of adverse events, administrative duties related to the careful operation of study protocol, and database management and quality assurance. Please visit the center website (www.mgh4schools.org/) for additional information about current projects. We like to place new hires on studies that most interest them, but staffing decisions may also be dependent on funding and center needs. We encourage and invite people from underrepresented backgrounds to apply.

Qualifications

Please note, the functions below are representative of major duties that are typically associated with these positions. Specific responsibilities may vary based upon departmental needs. Similarly, not all duties that have been outlined will be assigned to each position.

• Collects & organizes patient data
• Maintains records and databases
• Uses software programs to generate graphs and reports
• Assists with recruiting patients for clinical trials
• Obtains patient study data from medical records, physicians, etc.
• Conducts library searches
• Verifies accuracy of study forms
• Updates study forms per protocol
• Documents patient visits and procedures
• Assists with regulatory binders and QA/QC procedures
• Assists with interviewing study subjects
• Administers and scores questionnaires
• Provides basic explanation of study and in some cases obtains informed consent from subjects
• Performs study procedures, which may include phlebotomy
• Assists with study regulatory submissions
• Writes consent forms
• Verifies subject inclusion/exclusion criteria
• Supports school and community efforts, including attending community engagement events, and collaborating with community partners to promote CSBH research and programming.
• Performs administrative support duties as required

A Clinical Research Coordinator II performs the duties of a Clinical Research Coordinator I (above) and may also:

• Maintain research data, patient fields, regulatory binders and study databases
• Perform data analysis and QA/QC data checks
• Organize and interpret data
• Develop and implement recruitment strategies
• Act as a study resource for patient and family
• Monitor and evaluation lab and procedure data
• Evaluate study questionnaires
• Contribute to protocol recommendations
• Under the guidance of PIs, provide peer supervision to CRC I’s
• Assist with preparation of annual review

Skills Required

• Interest in working with youth and their families
• Careful attention to details
• Good organizational skills
• Ability to follow directions
• Good communication skills
• Computer literacy
• Working knowledge of clinical research protocols
• Ability to demonstrate respect and professionalism for subjects’ rights and individual needs

The Clinical Research Coordinator II Should Also Possess

• Ability to work independently and as a team player
• Analytical skills and ability to resolve technical problems
• Ability to interpret acceptability of data results
• Working knowledge of data management program

Education/Requirements

• Bachelor’s degree required.
• New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above. Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.
• Bilingual applicants preferred but not required.
• Commitment to addressing the various challenges in youth behavioral health and to upholding equity in the pursuit of improving behavioral health supports in school and community settings.

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.16 - $29.01/Hourly

Grade

5

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.