Senior Clinical Research Coordinator

Massachusetts General Hospital; Massachusetts; On-site; USD 55,000 - 82,000; Full time

Job summary

Massachusetts General Hospital, a premier teaching affiliate of Mass General Brigham, seeks a Senior Clinical Research Coordinator to support oncology trials on-site at BWH and MGH. The role involves enrolling patients, coordinating protocol-required testing, and ensuring regulatory compliance.

The Sr. CRC will work with clinical teams, manage patient flow, and assist in training staff while maintaining high-quality data capture and safety procedures.

Qualifications

• BA/BS degree required or Graduate Diploma preferred.
• Experience with clinical research settings and protocols.

Responsibilities

• Screen potential patients for study participation.
• Schedule all protocol required tests and procedures.
• Coordinate patient appointments with physicians, nurses, and test areas.
• Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results.
• Prepare pre-visit communications for providers.
• Maintain point of contact with enrolled patients and answer front line questions.
• Develop protocol-specific flow charts and intake sheets to ensure protocol compliance.
• Coordinate, obtain, process, and ship protocol-required tissue samples.
• Ensure collection and processing of correlative research blood samples with processing labs.

Skills

Time management

Organization

Written communication

Verbal communication

Clinical research trends

Interpersonal skills

Independence

Problem solving

Education

BA/BS degree

Graduate Diploma Related Field of Study

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Senior Clinical Research Coordinator (Sr. CRC) works independently under minimal supervision to support the team in enrolling eligible patients on oncology clinical trials. The Sr. CRC will support both Mass General Brigham Academic Medical Centers of Brigham and Women’s Hospital (BWH) AND Massachusetts General Hospital (MGH). This role is required to be on-site at either location depending upon need. The Sr. CRC will work as a CRC at BWH and will assist the Clinical Research Manager with the implementation of clinical trials across different disease specialties at the BWH site. The Sr. CRC will be responsible for scheduling all protocol mandated tests required to comply with institutional and federal regulations governing clinical research. In addition, the Sr. CRC may assist management in the areas of Quality Control and Training & Development and may provide input into the assessment of departmental procedures. This position involves direct patient contact.

Responsibilities May Consist Of Assisting Management With The Following

• Identify changes associated with Standard Operating Procedures and develop processes to ensure compliance

processes to ensure compliance

• Training of new staff
• Manage studies of a particular specialized program
• Disease specific administrative tasks

The Position Represents a Trained Individual Able To Perform The Following Job Duties Independently Under Minimal Supervision By The Clinical Research Manager:

• Assist clinical team in screening potential patients for study participation
• Schedule all protocol required tests and procedures
• Coordinate patient appointments with physicians, nurses, and all test areas
• Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers
• Prepare pre-visit communication for providers to ensure required assessments are completed and documented
• Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation
• Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition
• Coordinate, obtain, process, and ship protocol required tissue samples
• Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the processing labs for MGH and BWH
• Obtain vital signs and perform EKGs as required for individual studies
• Administer quality of life assessments as required for individual studies
• Scans in research documents and certifies these documents as copies

Skills/Abilities/Competencies Required

• High level time management and organization skills
• Excellent written and verbal communication skills
• Knowledge of current and developing clinical research trends
• Sound interpersonal skills and the ability to mentor others
• Ability to work independently and display initiative
• Ability to identify problems and develop solutions

Education

• BA/BS degree required

Experience

• 2-4 years related experience.

Supervisory Responsibilities

• None

Working Conditions

• Duties will primarily be performed in an ambulatory/clinical office setting
• Duties will be performed on-site at both BWH and MGH locations as needed, with support at BWH increasing as our clinical research operations increase at that location.

Qualifications

Education

Bachelor's Degree Related Field of Study required or Graduate Diploma Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

Related post-bachelor's degree research experience 3-5 years required

Knowledge, Skills And Abilities

• Ability to work more independently and as a team member.
• High degree of computer literacy and analytical skills.
• Ability to identify both technical and non-technical problems and develop solutions.
• Ability to interpret acceptability of data results.
• Highly proficient data management skills and working knowledge of data management systems.
• Able to display initiative to introduce innovations to research study.
• Excellent time management, organizational, interpersonal, written, and verbal communication skills.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

32 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$26.78 - $82,014.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviours that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.