Senior Clinical Research Coordinator

Massachusetts General Hospital; Boston (MA); Hybrid; USD 56,000 - 82,000; Full time

Job summary

Mass General Brigham in Boston area seeks a Senior Clinical Research Coordinator to support complex aging and serious illness studies. You will oversee start-up, regulatory tasks, recruitment, data collection, and analyses while coordinating with investigators and stakeholders.

Hybrid work arrangement with primary site at 125 Nashua Street; 40 hours weekly. Strong data management and communication skills required; experience with REDCap/Qualtrics helpful.

Qualifications

• Bachelor's degree in related field required; graduate degree preferred.
• Related post-bachelor's degree research experience 3–5 years required.
• Strong written and verbal communication, and data management skills.
• Ability to work independently and as part of a team.
• Proficiency with data analysis and electronic data capture systems.

Responsibilities

• Support start-up activities including protocol development and IRB submissions.
• Coordinate regulatory submissions and site activations.
• Recruit, enroll, and retain study participants; obtain informed consent.
• Conduct study visits and data collection while ensuring safety and confidentiality.
• Assist with manuscript preparation and dissemination.
• Train and mentor staff and coordinate with investigators and sponsors.

Skills

Independent worker

Recruitment strategies

Data management

Statistical analysis

Protocol design

Manuscript writing

Communication skills

Education

Bachelor's degree related field

Tools

REDCap

Qualtrics

SPSS

SAS

Excel

Word

PowerPoint

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Working independently and following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; maintaining and updating data generated by the study. Additionally, provide input into determining study subject suitability, input into recruitment strategy, methodology design, statistical analyses, protocol design, and manuscript writing.

Does this position require Patient Care? No

Essential Functions

• Independently determines the suitability of study subjects.
• Develops and implements recruitment strategies.
• Participates in the design of research methodology.
• Plans, performs, and designs statistical analyses.
• Recommends protocol changes, writes protocols, and contributes to manuscripts.
• Independently performs specialized projects.

Qualifications

Education

Bachelor's Degree Related Field of Study required or Graduate Diploma Related Field of Study preferred

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience

Related post-bachelor's degree research experience 3-5 years required

Knowledge, Skills and Abilities

• Ability to work more independently and as a team member.
• High degree of computer literacy and analytical skills.
• Ability to identify both technical and non-technical problems and develop solutions.
• Ability to interpret acceptability of data results.
• Highly proficient data management skills and working knowledge of data management systems.
• Able to display initiative to introduce innovations to research study.
• Excellent time management, organizational, interpersonal, written, and verbal communication skills.

Additional Job Details (if applicable)

The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a Senior Clinical Research Coordinator (Sr CRC) to support innovative, high-impact clinical research focused on improving the lives of older adults, individuals living with serious illness, and their care partners. Our work spans observational studies, intervention design, clinical trials, and implementation research aimed at enhancing quality of life, pain and symptom management, communication and decision-making, and care delivery in the context of aging and serious illness.

Senior CRCs play a vital role in the successful implementation of research studies and center-wide initiatives. Responsibilities include supporting study start-up and regulatory activities; recruiting, enrolling, and retaining study participants; conducting study assessments and follow-up activities; managing research data; assisting with manuscript preparation and dissemination of study findings through scientific presentations and publications; and facilitating community and stakeholder engagement. Sr. CRCs work closely with inter-professional investigators, research staff, program managers, interventionists, trainees, and data analysts in a highly collaborative and mission-driven environment.

Ideal candidates will be self-motivated, attentive to detail, have the capacity to tend to multiple priorities and deadlines, and demonstrate strong interpersonal and organizational skills. They should be friendly, proactive, comfortable communicating by phone and videoconference with people from all backgrounds, and strong problem solvers. Candidates with prior clinical research experience are required. Candidates with prior experience with serious illness, supporting older adults and other vulnerable and minoritized populations, family caregivers and diverse groups are strongly encouraged to apply.

Principal Duties and Responsibilities

Study Start-Up and Regulatory Activities

• Support and coordinate start-up activities, including protocol development, preparation of study materials, IRB submissions, site activation, and coordination with Human Research Affairs and other regulatory stakeholders.
• Develop, edit, and maintain study documents, including protocols, consent forms, participant communications, regulatory submissions, and study reports.

Study Conduct and Participant Engagement

• Support and coordinate participant recruitment, screening, enrollment, informed consent, retention, and follow-up activities across one or more research studies.
• Conduct study visits, assessments, and data collection activities while ensuring participant safety, confidentiality, and adherence to study protocols.

Data Management and Regulatory Compliance

• Maintain and oversee study data and documentation, including source documents, case report forms, regulatory binders, data entry, study tracking, and resolution of data queries.
• Ensure compliance with institutional, sponsor, and federal requirements through preparation of regulatory submissions, annual reviews, progress reports, protocol modifications, adverse event reporting, and maintenance of study records.

Quality Assurance and Study Oversight

• Support study quality and data integrity efforts through ongoing review of study records, preparation for audits and monitoring visits, and implementation of corrective actions as needed.
• Support coordination of multi-site studies and collaborate with investigators, sponsors, monitors, and partnering institutions to ensure successful study execution.

Administrative and Operational Support

• Coordinate study meetings, trainings, communications, and operational activities with internal and external collaborators to support efficient study implementation.
• Provide administrative support for study operations and center-wide initiatives as needed.

Scientific Support

• Contribute to scholarly activities, including literature reviews, abstracts, scientific presentations, manuscripts, and other dissemination products.

Grant Support

• Contribute to grant-related activities, including preparation of reports for sponsors and stakeholders, budget development, presentations for sponsors and stakeholders, and other dissemination products.

Leadership and Mentorship

• Train and mentor research staff, coordinators, interns, volunteers, and trainees, while fostering a collaborative and mission-driven research environment.

The candidate should:

• be well-organized, self-motivated, and attentive to detail;
• have excellent time management and organizational skills, with the ability to effectively manage multiple priorities and problem solve in a fast-paced research environment, with minimal supervision;
• have excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences, including research team members, interdisciplinary clinicians and investigators, patients and community stakeholders, and scientific audiences through manuscripts and presentations.
• have the ability to work independently, take initiative, and interact with clients and colleagues of multiple disciplines;
• demonstrate respect and professionalism for subjects' rights and individual needs;
• cultural sensitivity and humility in working with older adults and stakeholders in community settings;
• be proficient in using administrative software (Excel, Word, PowerPoint), electronic healthcare records, webpage development, and electronic data capture systems (e.g. REDCap, Qualtrics);
• have a working knowledge of clinical research protocols;
• have analytical skills and the ability to resolve technical problems;
• have an ability to interpret acceptability of data results; and
• have a working knowledge of data management programs (e.g. SPSS, SAS).

Sr Clinical Research Coordinators are expected to work very independently. The Sr CRC may train, orient, and address competency of staff, interns, and volunteers.

Education

• Bachelor's degree required. Master's degree or 3-5 years of related experience preferred.
• Experience working in a medical or clinical research setting (e.g. medicine, psychology, social work, public health).

Experience

• Candidates with Spanish language fluency (written and/or spoken) are strongly encouraged to apply.

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$55,712.04 - $82,014.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected under Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.