Clinical Registration Clerk

Wayne General Hospital; Waynesboro (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Wayne General Hospital in Waynesboro, Virginia, is seeking a Registration Clerk to ensure a welcoming and efficient experience for patients. This role requires greeting patients, registering them accurately, verifying insurance, and scheduling appointments.

The ideal candidate should possess strong attention to detail, excellent communication skills, and a customer-focused attitude. A high school diploma is required, and training on systems will be provided.

Qualifications

• Strong attention to detail and good communication skills.
• Basic computer knowledge; training will be provided.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Greet patients and visitors with a positive attitude.
• Register patients accurately in the Electronic Health Record (EHR) system.
• Verify insurance coverage and collect co-pays or balances.
• Schedule, reschedule, and confirm appointments.
• Assist patients with forms or updating personal/insurance information.
• Work as part of a team to support daily clinic operations.

Skills

Customer-focused attitude

Attention to detail

Communication skills

Basic computer knowledge

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

As a Registration Clerk, you’ll play a key part in creating a welcoming and efficient experience for every patient who walks through our doors. You’ll work closely with nurses, providers, and other staff to ensure accurate registration, smooth scheduling, and exceptional customer service.

What You’ll Do

• Greet patients and visitors with a positive, professional attitude.
• Register patients accurately in our Electronic Health Record (EHR) system.
• Verify insurance coverage and collect co‑pays or balances.
• Schedule, reschedule, and confirm appointments.
• Answer phones and route calls or messages to the right department.
• Assist patients with forms or updating personal/insurance information.
• Keep the front desk clean, organized, and stocked with supplies.
• Work as part of a team to support smooth daily clinic operations.

What We’re Looking For

• Friendly, customer‑focused attitude and willingness to learn.
• Strong attention to detail and good communication skills.
• Basic computer knowledge; we’ll train you on our systems.
• Ability to multitask and stay organized in a busy environment.
• Team player with a positive attitude.
• High school diploma or equivalent required.