Clinical Reception Clerk

Akahi Associates/Kako'o Services, LLC; Honolulu (HI); On-site; USD 22,457 - 31,985; Full time

Benefits offered by this job

Vested Vacation

Sick leave

Holiday leave

Life insurance

Short Term Disability

Medical, Dental, Vision

401(K) matching

Job summary

Akahi Associates/Kako'o Services, LLC is hiring a full-time receptionist for Tripler Army Medical Center in Honolulu, Hawaii. The role involves responding to calls and visitors, verifying patient eligibility, and managing appointments. Applicants should have a high school diploma or GED and at least one year of relevant experience. The position offers a flexible schedule with various shifts and includes benefits such as vacation, medical, and retirement options.

Qualifications

• Minimum 1 year of general experience in receptionist, clerical, and record-keeping duties associated with patient care.

Responsibilities

• Receive and respond to telephone calls and visitors courteously.
• Determine the nature and urgency of patient requests.
• Forward calls or take messages as needed.
• Initiate calls for appointing of consults.
• Enter telephone consults in Composite Health Care System (CHCS).
• Apply HIPAA and clinic guidelines concerning patient information.
• Refer caller/visitor to appropriate staff members.
• Verify patients' eligibility for treatment.

Education

High school diploma or GED

Job description

Overview

Location: Tripler Army Medical Center

Pay: $19.76/hr base and $5.09*/hr for H&W

Full Time

Schedule:

• 8 hour shift
• Flexible for mornings, evenings, and overnight

Benefits: Vested Vacation, sick leave, holiday leave, Life, Accidental Death and Dismemberment, Short Term Disability

Optional Benefits: Medical, Dental, Vision, 401(K) matching with employee participation in 401(K) plan

Responsibilities

• Receive and respond to telephone calls and visitors in a courteous manner.
• Ascertains the nature of call or visit, obtains identifying information and determines the nature and urgency of the patient’s request.
• Forward telephone calls or take messages as needed.
• Initiates calls for appointing of consults.
• Enters telephone consults in Composite Health Care System (CHCS).
• Apply Health Insurance Portability Accountability Act (HIPAA) and clinic guidelines concerning release of patient information.
• Refer caller/visitor to appropriate staff members.
• Verify patients’ eligibility for treatment via DEERSs or local procedures.

Qualifications

Education: A high school diploma or successful completion of general education development (GED) examination is required.

Experience: The contract general clerks must have a minimum of 1 year general experience adequately performing a variety of receptionist, clerical and record keeping duties associated with patient care and treatment in one or several clinics responsible for a variety of medical services. Level of experience shall be equivalent to a General Clerk III.

Akahi Associates is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other characteristics protected by law.

Only qualified individuals who are being considered will be contacted for an interview.