Clinical Quality Improvement Lead

UPMC; Fairview Township (York County); On-site; USD 90,000 - 120,000; Full time

Job summary

UPMC Altoona is seeking a dynamic and experienced healthcare professional to join our Quality Improvement department as an Improvement Specialist, leading performance improvement initiatives that align with hospital goals and service line priorities.

This full-time role requires a strong clinical background and at least five years of related experience, including direct clinical exposure, and involves collaboration with clinical teams to drive measurable patient-care improvements.

Qualifications

• Five years of related experience including direct clinical exposure.
• Commitment to quality improvement.
• Role builds on and evolves the Quality Nurse Coordinator framework.

Responsibilities

• Lead or co-facilitate teams aligned with annual assessments and organizational goals.
• Assume leadership roles in core clinical design team meetings and key committees.
• Support redesign efforts through delegated leadership duties.
• Create a supportive environment for redesign work within departments.
• Coordinate assessments of new clinical design projects for implementation.
• Conduct annual operational assessments using organizational data and surveys.
• Contribute to setting quality, cost, and service goals based on assessment findings.
• Communicate clinical design activities and improvements to staff, managers, and administrators.
• Consult with administrative and medical staff leaders, department heads, and committees.
• Build positive relationships with staff and leaders across departments.
• Partner with project area directors to facilitate work and negotiate support.
• Apply tracking methods to monitor progress and identify redesign needs.
• Collect and present accurate, timely data to demonstrate improvement results.
• Utilize cost-effective approaches when planning team activities.
• Integrate cost-saving opportunities into clinical practice changes.
• Assess team development stages and apply strategies to achieve goals.
• Coach and advise team members in collaboration with their supervisors.
• Provide mentorship at the department, unit, and team levels.
• Maintain accountability for self-development in facilitation, change management, and quality improvement.
• Participate in professional organizations to enhance growth and build industry relationships.
• Share accomplishments through presentations or publications at local, regional, and national forums.

Skills

Clinical background

Quality improvement

Job description

UPMC Altoona is seeking a dynamic and experienced healthcare professional to join our Quality Improvement department as an Improvement Specialist, leading performance improvement initiatives that align with hospital goals and service line priorities.

This full-time role requires a strong clinical background and at least five years of related experience, including direct clinical exposure, and involves collaboration with clinical teams to drive measurable patient-care improvements.