Clinical Program & QA Support Specialist

Hirebridge; Portsmouth, Northern (NH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health plan

Dental plan

Retirement plan match

Job summary

Seacoast Mental Health Center, Inc. in Portsmouth, NH, is seeking a Program Assistant for an in-office role within the Administrative division. The position emphasizes supporting clinical teams, maintaining patient data in the EHR, and ensuring accurate documentation.

Candidates should have a high school diploma and at least two years of administrative experience, with strong data entry and Excel skills. Responsibilities include meeting participation, productivity tracking, and data projects for

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of relevant administrative experience.
• Strong data entry accuracy and organizational skills required.
• Knowledge of Microsoft Excel required.

Responsibilities

• Provide general administrative support and Quality Assurance oversight to clinical teams.
• Assist clinical staff with maintaining patient information in the EHR, including admissions, discharges, eligibility, and documentation.
• Assist with EHR troubleshooting and problem resolution.
• Report recurring issues to the Clinical Supervisor and QA VP for review.
• Attend designated clinical team meetings; document announcements and discussions; distribute minutes.
• Collect clinician productivity logs and calculate total hours for monthly reporting.
• Assist with data collection and special projects for state or agency purposes.
• Print and mail group therapy materials to patients.
• Crosstrain in all program assistant support functions and provide coverage as needed.
• Perform other related duties as assigned.

Skills

Data entry

Organizational skills

Microsoft Excel

Education

High school diploma or equivalent

Two years of relevant administrative experience

Job description

Seacoast Mental Health Center, Inc. in Portsmouth, NH, is seeking a Program Assistant for an in-office role within the Administrative division. The position emphasizes supporting clinical teams, maintaining patient data in the EHR, and ensuring accurate documentation.

Candidates should have a high school diploma and at least two years of administrative experience, with strong data entry and Excel skills. Responsibilities include meeting participation, productivity tracking, and data projects for