Clinical Program Manager (20788227)

Tri-City Mental Health Authority; Pomona (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Tri-City Mental Health Authority seeks a Clinical Program Manager to lead the High-Fidelity Wraparound (HFW) Program for youth and families, coordinating clinical services and daily operations. A multidisciplinary team will report to this role, with responsibility for coaching, training, and ensuring high-quality service delivery.

The ideal candidate will have licensure in California (Psychologist, LCSW, or LMFT) and at least five years of managerial/supervisory experience in mental health,

Qualifications

• Five years of managerial and/or supervisory experience in a mental health setting.
• Possession of a valid California license as a Psychologist, Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).
• Education consistent with licensure requirements for applicable professional roles.

Responsibilities

• Oversee clinical services and daily operations of the High-Fidelity Wraparound (HFW) Program.
• Supervise and evaluate a multidisciplinary team including clinicians, peer staff, case managers, and a Wraparound facilitator.
• Guide program development and ongoing evaluation to meet fidelity standards and sustainability.
• Ensure family participation in service planning and team meetings with culturally responsive practices.
• Provide clinical consultation and oversight on assessment, treatment planning, and crisis intervention.

Skills

Managerial experience

Supervisory leadership

Education

Licensure requirements (Psychologist/LCSW/LMFT)

Job description

Tri-City Mental Health Authority is hiring a Clinical Program Manager to lead our High-Fidelity Wraparound (HFW) Program. HFW is a team-based, family-centered program that provides children, youth, and their families with support 24 hours a day, seven days a week. A multidisciplinary team coordinates services tailored to each child or youth’s needs while helping parents and caregivers navigate behavioral health and other service systems. By bringing families and providers together around a shared plan, HFW promotes coordinated care and consistent support for the whole family.

EXAMPLES OF ESSENTIAL DUTIES

The Clinical Program Manager will oversee the HFW Programoperations, programs, and services, providing direct supervision to assigned program supervisors and direct and indirect supervision to multidisciplinary staff. Responsibilities include, but are not limited to:

• Plan, organize, and oversee the clinical services and daily operations of the High-Fidelity Wraparound (HFW) Program serving children and youth with moderate to severe mental health needs.
  
• Lead, supervise, train, and evaluate a multidisciplinary team of clinicians, peer staff, case managers, and a Wraparound facilitator; provide coaching and coordinate personnel matters with Human Resources.
  
• Guide program development, implementation, and ongoing evaluation to support long-term sustainability and alignment with HFW requirements and fidelity standards.
  
• Ensure children, youth, parents, and caregivers actively participate in individualized service planning and Child and Family Team meetings, with plans reflecting their strengths, needs, culture, and goals.
  
• Provide clinical consultation and oversight regarding assessment, treatment planning, crisis intervention, safety planning, and complex cases; provide direct clinical services within the scope of professional licensure as needed.
  
• Coordinate staffing and after-hours response procedures to ensure access to support 24 hours a day, seven days a week; participate in on-call coverage as assigned.
  
• Develop and monitor procedures for referrals, eligibility review, intake, service assignment, care coordination, and transitions to other services.
  
• Build and maintain partnerships with schools, behavioral health providers, child welfare agencies, community organizations, and other service systems to address family needs and reduce barriers to care.
  
• Ensure services are culturally responsive, accessible, trauma-informed, and family-centered; use family feedback, outcome data, and fidelity reviews to improve service quality.
  
• Review clinical records and service documentation for accuracy, timeliness, and quality; develop and update policies and procedures to ensure compliance with agency, confidentiality, billing, funding, contractual, and regulatory requirements.
  
• Develop and monitor program budgets, revenues, expenditures, staffing, and resource needs to support fiscal viability and effective service delivery.
  
• Prepare program reports, communicate progress and operational concerns to agency leadership, and participate in outreach, presentations, grant development, and other activities that support the program.

Job PDF: Clinical Program Manager - 061715_0.pdf

Additional Job PDF: TCMHA_Recruitment_DigitalFlipbook.pdf

Job Video Link URL: https://www.jointricity.com/

Ideal Candidate

Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential duties of the position is qualifying. A typical example includes:

MINIMUM QUALIFICATIONS

Education:
Education consistent with the requirements for licensure as a Licensed Psychologist, Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).

Experience:
At least five years of managerial and/or supervisory experience in a mental health setting, including experience in a responsible management capacity.

Licensure:
Possession of a valid California license as a Psychologist, Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).

PREFERRED QUALIFICATIONS

Education:
Additional training or coursework in public administration, program management, clinical supervision, or community mental health.

Experience:

• Directly supervising program supervisors and overseeing multidisciplinary teams, including clinical staff, peer advocates, and support staff.
• Developing and evaluating programs that promote recovery, resilience, and well-being for diverse populations.
• Overseeing program budgets, monitoring expenditures, and meeting grant or contract requirements.
• Building community partnerships and coordinating outreach, referrals, and access to services.
• Using participant feedback and program data to improve service delivery.