Clinical Program Manager

Unison Health; Toledo (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

PTO 16 days/yr

Medical insurance

Dental & Vision

Retirement plan with employer contrib

Job summary

Unison Health in Ohio is seeking a Clinical Program Manager to plan, implement, and oversee clinical programs, ensuring high-quality care and regulatory compliance. The role acts as a liaison between clinical teams, leadership, and external partners to drive program success and continuous improvement.

The position requires a Master’s in a behavioral health field, clinical leadership experience, and licensure. Travel, on-call duties, and a focus on trauma-informed care are expected.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related behavioral health field preferred.
• Licensure in psychology or LSW/LPCC/LSW/LPC/LICDC preferred; dual licensure in AOD advantageous.
• Minimum of 5 years clinical experience in behavioral health with at least 3 years in leadership.
• Valid driver's license and reliable transportation.
• CPR certification required within 90 days of hire; CPI certification required within 90 days of hire.
• Must be at least 21 years old.
• Ability to work flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead the day-to-day clinical and operational management of the QRTP, ensuring a safe, structured, trauma-informed environment.
• Supervise, mentor, and develop clinical and residential staff through hiring, onboarding, coaching, and performance management.
• Oversee staffing, scheduling, youth programming, admissions, discharges, transportation, and interdisciplinary collaboration.
• Ensure high-quality clinical services by guiding treatment planning, documentation, crisis intervention, and evidence-based care while maintaining compliance.
• Monitor program performance, budgets, and quality improvement initiatives to support excellence and outcomes.
• Build relationships with youth, families, referral sources, community partners, and internal teams for coordinated care.
• Participate in leadership on-call rotation and direct during emergencies, crises, and incidents.
• Promote safety, accountability, collaboration, and continuous improvement aligned with Unison Health values.

Skills

Supervisory experience

5+ years clinical experience

Leadership

Communication

Crisis intervention

Problem solving

CPI certification

Education

Master's degree in Social Work, Counseling, Psychology, or related behavioral health field

Licensure: Psychologist / LISW / LPCC / LSW / LPC / LICDC preferred

Job description

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution

Position Summary:

The Clinical Program Manager is responsible for planning, implementing, and overseeing clinical programs to ensure high-quality patient care, regulatory compliance, and operational efficiency. This role acts as a key liaison between clinical teams, leadership, and external stakeholders to drive program success and continuous improvement.

Key Responsibilities & Role Highlights:

• Lead the day-to-day clinical and operational management of our Qualified Residential Treatment Program (QRTP), ensuring a safe, structured, and trauma-informed environment for youth.
• Supervise, mentor, and develop clinical and residential staff through hiring, onboarding, coaching, performance management, and ongoing professional development.
• Oversee daily program operations, including staffing, scheduling, youth programming, admissions, discharges, transportation, and interdisciplinary collaboration.
• Ensure high-quality clinical services by providing guidance on treatment planning, documentation, crisis intervention, and evidence-based care while maintaining regulatory compliance.
• Monitor program performance, productivity, budgets, and quality improvement initiatives to support operational excellence and positive client outcomes.
• Build strong relationships with youth, families, referral sources, community partners, and internal teams to ensure coordinated, client-centered care.
• Participate in the leadership on-call rotation and provide direction during operational emergencies, behavioral crises, and critical incidents.
• Promote a culture of safety, accountability, collaboration, and continuous improvement while supporting Unison Health's mission, values, and commitment to exceptional care.

Education & Experience Requirements:

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field preferred.
• Preferred licensure: Psychologist, LISW/LPCC, LSW/LPC, or LICDC. For AOD programs, dual mental health and chemical dependency licensure is preferred, with at least one independent license.
• Supervisory experience required.
• Minimum of 5 years of clinical experience in a behavioral health setting, including at least 3 years in a leadership or supervisory role.
• Valid driver's license, reliable transportation, and the ability to meet agency driving and insurance requirements.
• CPR certification required within 90 days of hire.
• CPI (Crisis Prevention Intervention) certification required within 90 days of hire.
• Must be at least 21 years of age.
• Strong knowledge of behavioral health, including mental illness, assessment, crisis intervention, and individual and group counseling techniques.
• Experience working with individuals with Serious and Persistent Mental Illness (SPMI), Serious Emotional Disturbance (SED), and chronic physical health conditions.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required (ACT team positions).
• Excellent critical thinking, problem-solving, and decision-making skills.
• Strong leadership, communication, and team-building abilities.
• Demonstrated commitment to providing exceptional client care and supporting the agency's mission and values.
• Ability to maintain professionalism and composure while working with individuals experiencing emotional distress, behavioral challenges, or crisis situations.
• Must be eligible to drive on behalf of the agency when position responsibilities require travel.

Unison Health is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.