Clinical Program Lead, ECM Care Coordination Hybrid

Wayfinder Family Services; Martinez (CA); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental, vision, life, and LTD

401(k) with employer match

Employee referral program

Tuition assistance

PSLF eligible

FSA plans

Equal Opportunity Employer

Job summary

Wayfinder Family Services is seeking a Clinical Program Manager to oversee the ECM Services Unit, ensuring quality of services for high-need clients enrolled in Medi-Cal managed care. The role reports to the Community Mental Health Program Director and focuses on coordinating care and improving service delivery in a hybrid work environment.

Responsibilities include supervising charting and documentation, staff evaluations, guiding program goals, monitoring effectiveness, ensuring contract

Responsibilities

• Overseeing charting and documentation standards adhering to ECM contracts with Managed Care Plans (MCPs).
• Conducting staff performance reviews.
• Participates in the development and implementation of goals, strategic initiatives, objectives, policies, and priorities for assigned areas of responsibility.
• Monitoring and evaluating the effectiveness and efficiency of programmatic service delivery.
• Contract compliance activities, including meeting the contract objectives and documentation requirements, coordinating evaluation activities, and other performance-related issues.

Job description

Wayfinder Family Services is seeking a Clinical Program Manager to oversee the ECM Services Unit, ensuring quality of services for high-need clients enrolled in Medi-Cal managed care. The role reports to the Community Mental Health Program Director and focuses on coordinating care and improving service delivery in a hybrid work environment.

Responsibilities include supervising charting and documentation, staff evaluations, guiding program goals, monitoring effectiveness, ensuring contract