Clinical Program Assistant

Seacoast Mental Health Center, Inc.; Portsmouth (NH); In loco; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Health and dental plans

Retirement account matching

Descrizione del lavoro

Seacoast Mental Health Center, Inc. in Portsmouth, NH, is seeking a Clinical Program Assistant to provide administrative support to clinical teams and help with quality assurance. The role supports EHR data entry, patient records, and reporting, with emphasis on accuracy and organization.

It is an in-office, full-time position. Candidates should have a high school diploma and at least two years of relevant experience, with strong Excel skills and attention to detail.

Competenze

• High school diploma or equivalent is required.
• Minimum of two years of relevant administrative experience.
• Strong data entry accuracy and organizational skills.
• Knowledge of Microsoft Excel required.

Mansioni

• Provide general administrative support and QA oversight to clinical teams.
• Assist clinical staff with maintaining patient information in the EHR, including admissions, discharges, and diagnoses.
• Assist with EHR troubleshooting and problem resolution.
• Report recurring issues to the Clinical Supervisor and QA VP for review.
• Attend clinical team meetings; document and distribute minutes; attend requested meetings.
• Collect clinician productivity logs and calculate monthly hours.
• Assist with data collection and special projects for state or agency purposes.
• Print or obtain group therapy materials and mail to patients timely.
• Crosstrain in program assistant functions and provide coverage as needed.
• Perform other duties as assigned.

Conoscenze

Data entry accuracy

Organizational skills

Administrative experience

Communication skills

Formazione

High school diploma or equivalent

Strumenti

Microsoft Excel

Descrizione del lavoro

Clinical Program Assistant

Portsmouth, NH | Administrative | Full Time | Quality Control

Interested in a rewarding job and a supportive culture and being part of an organization that rates the highest in the state for consumer satisfaction? Seacoast Mental Health Center, Inc. has an opening for a Program Assistant. This is an in-office position.

Minimum Education/Experience Requirements

• High school diploma or equivalent required.
• Minimum of two years of relevant administrative experience.
• Strong data entry accuracy and organizational skills required.
• Knowledge of Microsoft Excel required.

Tasks

1. Provide general administrative support and Quality Assurance oversight to clinical teams.

2. Assist clinical staff with maintaining patient information in the electronic health record (EHR), including but not limited to program admission and discharge, eligibility, treatment team configuration, diagnoses, and other required documentation.

3. Assist with EHR troubleshooting and problem resolution.

4. Report recurring issues to the Clinical Supervisor and Quality Improvement (QI) VP for review and follow-up.

5. Attend designated clinical team meetings; document announcements and discussions led by the clinical manager; distribute meeting minutes; and attend additional meetings as requested.

6. Collect clinician productivity logs and calculate total hours for monthly reporting.

7. Assist department heads and/or team managers with data collection and special projects for state or agency purposes.

8. Print and/or obtain group therapy materials and ensure they are mailed to patients in a timely manner.

9. Crosstrain in all program assistant support functions and provide coverage as needed.

10. Performs other related duties consistent with employee's training and experience as assigned.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.