Clinical Practice Leader, Healthcare Operations

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Job summary

Penn Medicine is seeking a Clinical Care Associate for Delancey Medical Associates in Philadelphia. This role supports daily operations, including scheduling, billing, and coordinating services, while championing quality and efficiency across the practice.

Requirements include a high school diploma or GED, with preferred AA/AS degree and healthcare experience. The position emphasizes patient satisfaction, collaboration with leadership, and adherence to regulatory standards.

Qualifications

• H.S. Diploma or GED required.
• Associate degree (AA/AS) preferred.
• Education Specialization: Equivalent Experience and 4+ years relevant experience, including at least 1 year in healthcare management.

Responsibilities

• Manage daily practice operations including patient scheduling, billing, and service coordination.
• Champion quality initiatives with providers and staff to ensure patient satisfaction and quality care.
• Maintain a patient/customer focus with satisfaction scores and other indicators.
• Support financial goals related to budget and practice expenses.
• Collaborate with leadership and affiliates to improve care delivery and operations.
• Ensure compliance with regulatory standards and serve as liaison to external partners.

Skills

Staff supervision

Patient relations

Healthcare administration

Budget awareness

Education

H.S. Diploma/GED

Associate degree (AA/AS)

Job description

Penn Medicine is seeking a Clinical Care Associate for Delancey Medical Associates in Philadelphia. This role supports daily operations, including scheduling, billing, and coordinating services, while championing quality and efficiency across the practice.

Requirements include a high school diploma or GED, with preferred AA/AS degree and healthcare experience. The position emphasizes patient satisfaction, collaboration with leadership, and adherence to regulatory standards.