Clinical Pharmacy Technician: Prior Auth & Patient Access

Marshall Health; Point Pleasant (WV, OH); On-site; USD 28,000 - 39,000; Full time

Job summary

Marshall Health in West Virginia seeks a Clinical Pharmacy Technician to manage prior authorizations, assist patients with financial programs, and coordinate pharmacy workflows within the ambulatory setting. You will gather documentation, submit payer forms, and track outcomes, working closely with pharmacists and the clinical team.

The role emphasizes high-cost medications, patient communication, and data reporting to leadership.

Qualifications

• Must hold or be willing to obtain National Certification or equivalent.

Responsibilities

• Handle prior authorization management: new and renewal authorizations, collect clinical docs, submit payer forms, monitor determinations.
• Assist patient with programs: identify patient-assistance options, complete applications, obtain signatures and financial docs, track approvals.
• Coordinate Marshall Health Network pharmacy workflow: ensure prescription receipt, resolve missing information, route payments, support dispensing when eligible.
• Focus on high-cost and specialty meds: biologics and specialty agents with prior-authorization or affordability needs.
• Communicate with patients: provide non-clinical updates on status and next steps; escalate clinical questions to pharmacists.
• Track data: volume, approvals, turnaround time, patient savings; generate routine reports to Ambulatory Clinical Pharmacy leadership.

Skills

Patient communication

Data tracking

Interdepartmental coordination

Payer forms submission

Education

National Certification or equivalent

Job description

Marshall Health in West Virginia seeks a Clinical Pharmacy Technician to manage prior authorizations, assist patients with financial programs, and coordinate pharmacy workflows within the ambulatory setting. You will gather documentation, submit payer forms, and track outcomes, working closely with pharmacists and the clinical team.

The role emphasizes high-cost medications, patient communication, and data reporting to leadership.