Clinical Pharmacy Manager & Patient Care Leader

Walgreens Co.; Portland (OR); On-site; USD 92,000 - 125,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Manager in Portland, OR to lead daily operations, ensure regulatory compliance, and deliver exceptional patient care.

You will oversee pharmacy staff, optimize workflow, manage inventory, and support immunization and clinical services while maintaining high-quality service and patient safety standards.

You will partner with Store Manager to drive growth, engage with local healthcare providers, and promote Walgreens health services within the community.

Qualifications

• BS in Pharmacy or PharmD degree.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

Responsibilities

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications, as required.
• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers.
• Ensures insurance claims are processed accurately to prevent payment rejections.
• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.
• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services.
• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues.
• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
• Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)

Skills

Customer service

Leadership

Inventory management

Staff training

Education

BS in Pharmacy

PharmD

Tools

Pharmacy software

Medication therapy management tools

Job description

Walgreens Co. is seeking a Pharmacy Manager in Portland, OR to lead daily operations, ensure regulatory compliance, and deliver exceptional patient care.

You will oversee pharmacy staff, optimize workflow, manage inventory, and support immunization and clinical services while maintaining high-quality service and patient safety standards.

You will partner with Store Manager to drive growth, engage with local healthcare providers, and promote Walgreens health services within the community.