Clinical Patient Safety Program Manager

1103 Team Member Services; United States; On-site; USD 85,000 - 157,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from Day One

401(k) Retirement Plan

Parental leave

Job summary

AdventHealth seeks a qualified professional to lead clinical patient safety initiatives within the Mortality Learning System, guiding MLS reviewers and governing guidelines across facilities.

You will develop and revise MLS record review tools, oversee MLS applications, and collaborate with data and safety teams to create meaningful dashboards and insights for improvement. This role requires strong leadership, analytics, and communication skills across a ministry-wide safety program.

Qualifications

• Expertise in electronic health record reviews and/or clinical audits [Required]
• Proficient with electronic health records (EHR) and its interface with clinician workflow [Required]
• Strong background in patient safety, patient adverse event (harm) identification, recording and analysis. [Required]
• Knowledge of statistics, data collection, analysis, and data presentation [Required]
• Working knowledge of quality and safety improvement strategies and methods including root cause determination and high reliability organization process improvement. [Required]
• Strong written and verbal communication skills, with the ability to articulate complex information in understandable terms to all levels of staff. [Required]
• Proven competency and experience with executive level presentation skills. [Required]
• Ability to create, build, and lead teams. [Required]
• Strong organizational skills, with the ability to focus detailed and concentrated efforts to multiple projects and re-establish priorities as necessary. [Required]
• Ability to effectively respond to time sensitive issues and meet deadlines. [Required]
• Ability to work in a matrix-management environment to achieve organizational goals. [Required]
• Expertise in error prevention theory and practice. [Required]
• Expertise in process improvement and change management, which may include Lean, Six Sigma, etc. [Required]
• Proficient computer skills, particularly Microsoft Office suite and working knowledge of Visio. [Required]
• Knowledge of clinical patient safety agendas [Preferred]
• Speaking skills to multi-targeted audiences [Preferred]
• Developing and delivering PowerPoint presentations [Preferred]
• Creation of graphical displays to enhance presentations [Preferred]
• Writing skills—for presentation/publication [Preferred]

Responsibilities

• Oversees day-to-day operations and workflow of the AdventHealth Clinical Patient Safety Programs: Mortality Learning System Program.
• Leads education and training of MLS Reviewers.
• Develops and revises MLS record review guidelines and tools.
• Oversees MLS applications and collaborates with Data Warehouse, Origami System Manager and Safety Culture Analyst.
• Creates and maintains data dashboards and meaningful displays.
• Analyzes the mortality learning system and dashboard for insights.
• Serves as the clinical mortality review subject matter expert on the MLS.
• Leads/co-leads clinical analysis on MLS opportunities for improvement.
• Develops and distributes clinical patient safety communications and recommendations.
• Oversees AdventHealth Robotic Program planning and implementation at facilities.
• Coordinates with staff to ensure privileged surgeons have accounts and data access.

Skills

EHR reviews

Clinical audits

Data analysis

Communication skills

Leadership

Project management

Education

Bachelor’s degree in business administration, healthcare administration, nursing, operations management, safety, informatics, or related field

Tools

Microsoft Office

Visio

PowerPoint

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America)

Address: 893 HOPE WAY

City: ALTAMONTE SPRINGS

State: Florida

Postal Code: 32714

Job Description:

Responsible for day-to-day operations and workflow of the AdventHealth Clinical Patient Safety Programs: Mortality Learning System Program

Organizes and leads the education and training of AdventHealth Mortality Learning System (MLS) Reviewers

Responsible for the development, editing and revision of the MLS record review guidelines and record review tool

Oversees the MLS applications and collaborates on the functionality with the Data Warehouse team, Origami System Manager and Safety Culture Analyst.

Collaborates with Safety Culture Analyst to create and maintain meaningful and valuable data dashboard displays.

Oversees the analysis of the mortality learning system and dashboard.

Serves as the clinical mortality review subject matter expert on the AdventHealth Clinical Mortality Learning System.

Leads/ co-leads clinical analysis on MLS opportunities for improvement.

Patient Safety Organization Mortality Learning System Component Lead.

Develops and distributes AdventHealth Clinical Patient Safety communication and related recommendations when applicable.

AdventHealth Robotic Program

Oversees and leads the project planning and implementation of the Intraoperative Technical Skills Assessment program at all applicable AdventHealth facilities.

Communicates with facility champions on any updates, challenges, or program training needs.

Coordinates with the Medical Staff Offices to ensure all robotic privileged surgeons are provided information on the program.

Collaborates with the Intraoperative Technical Skills Assessment representative and team to validate all robotic privileged surgeons are provided accounts.

Oversees the accuracy of the exported EHR monthly file.

Collaborates with the Data Warehouse team on file, facility, or data element updates.

Monitors the Intraoperative Technical Skills Assessment dashboard and monthly data files.

Regularly collaborates with the Executive Sponsor and Intraoperative Technical Skills Assessment representative on facility maintenance, network issues, hardware issues, training, and communication needs.

AdventHealth RAMIS Taskforce

Organizes and assists with bi-annual meetings, agendas, minutes, and assistance with guideline edits and revisions.

AdventHealth Perinatal Safety

Organizes and assists with monthly meetings, communication, and actively participants in the collaborative initiatives.

Co-leads and oversees the Perinatal Collaborative SharePoint and Perinatal Dashboard data elements, analysis, and access management.

Collaborates with Safety Culture Analyst to create and maintain meaningful and valuable data dashboard display.

Collaborates with the Executive Quality Director on perinatal quality measures and direction.

Communicates with the Perinatal Collaborative Champions and Perinatal facility contacts.

AdventHealth Patient Safety and Reduction of Clinical Risk

Organizes and assists with meetings, creates community, steering committees, collaboratives and provides shared learning on patient safety concerns.

Participates in developing and disseminating initiatives for best practice standardization across AdventHealth related to patient safety.

Collaborates with AdventHealth Clinical Risk to analyze and mitigate reducing clinical risks across AdventHealth facilities.

Leads/co-leads and/or coordinates various forensic clinical EHR audits and related initiatives and is an internal/extremal consultant in matters that impact patient harm identification and EHR record reviews/audits.

Co-Leads annual safety culture assessment and supports system-wide knowledge and improvement activities.

Co-leads and assists with planning, preparation, and implementation of Patient Safety Academy locally and multistate.

Assures appropriate patient safety data collection and analysis providing actionable knowledge to corporate and patient care consumers.

Knowledge, Skills, and Abilities:

• Expertise in electronic health record reviews and/or clinical audits [Required]
• Proficient with electronic health records (EHR) and its interface with clinician workflow [Required]
• Strong background in patient safety, patient adverse event (harm) identification, recording and analysis. [Required]
• Knowledge of statistics, data collection, analysis, and data presentation [Required]
• Working knowledge of quality and safety improvement strategies and methods including root cause determination and high reliability organization process improvement. [Required]
• Strong written and verbal communication skills, with the ability to articulate complex information in understandable terms to all levels of staff. [Required]
• Proven competency and experience with executive level presentation skills. [Required]
• Ability to create, build, and lead teams. [Required]
• Strong organizational skills, with the ability to focus detailed and concentrated efforts to multiple projects and re-establish priorities as necessary. [Required]
• Ability to effectively respond to time sensitive issues and meet deadlines. [Required]
• Ability to work in a matrix-management environment to achieve organizational goals. [Required]
• Expertise in error prevention theory and practice. [Required]
• Expertise in process improvement and change management, which may include Lean, Six Sigma, etc. [Required]
• Proficient computer skills, particularly Microsoft Office suite and working knowledge of Visio. [Required]
• Knowledge of clinical patient safety agendas [Preferred]
• Speaking skills to multi-targeted audiences [Preferred]
• Developing and delivering PowerPoint presentations [Preferred]
• Creation of graphical displays to enhance presentations [Preferred]
• Writing skills—for presentation/publication [Preferred]

Education:

• Bachelor's [Required]
• Field of Study: in business administration, healthcare administration, nursing, operations management, safety, informatics, or healthcare related field. [Required]

Work Experience:

• 3+ in successful project leadership [Preferred]
• 5+ of experience working in health care [Preferred]
• Experience facilitating interdisciplinary improvement teams, applying improvement tools and the ability to interpret data to drive decision‑making. [Required]
• Experience launching new programs and complex strategies across business units [Preferred]
• Experience with functionality of and documentation in EHR [Preferred]

Licenses and Certifications:

• Certified Professional in Patient Safety (CPPS) [Preferred]
• Project Management Professional (PMP) [Preferred]
• Registered Nurse (RN) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$84,531.20 - $157,248.00

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.