Clinical Patient Navigator

Colorado Health Network; Denver (CO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health & Wellness Benefits

PTO & Holidays

403(b) Retirement Savings

Job summary

Colorado Health Network (CHN) seeks a Clinical Patient Navigator in Denver to assess eligibility, assist with insurance and health education for clients seeking CHN services at the Medical Clinic.

Bilingual preferred. You will manage an active caseload for PrEP and HIV/HCV patients, coordinate referrals, document in the EHR, and support access to medication and adherence planning. Evening/weekend availability is required.

Responsibilities

• Provide screenings, outreach and initiatives to promote PrEP, HIV/HCV program
• Coordinate and maintain an active caseload of PrEP, HIV/HCV patients
• Provide support and guidance to individuals seeking PEP by supporting their transition into PrEP
• Perform assessments, plan creation, and assist patients with access to medication and adherence to treatment as well as risk reduction plans
• Responsible for tracking, monitoring and occasional reporting of patient activities, including access adherence
• Complete necessary paperwork and data entry in a timely fashion including entering case notes
• Provide appropriate patient referrals to both internal and external agencies
• Collect necessary documentation required for program compliance
• Assist patients as they move through the service delivery system
• Assist with the elimination of barriers including, but not limited to: insurance, financial housing and transportation
• Provide emotional support for patients and their families, as needed
• Act as a liaison between patient and all relevant professionals, programs, and resources
• Educate patients and others about HIV disease process and prevention
• Assist with, and coordinate, community education and outreach initiatives as requested
• Maintain and upkeep of electronic health records (EHR)
• Participate and attend staff, department, team and community meetings upon request
• Perform effectively within the organization and interpersonally with co-workers
• Develop positive working relationships with other social service, medical and behavioral health providers
• Participate in fund-raising and advocacy events
• Must be available to work evenings and weekends
• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.

Job description

Job Details

• Job Location: CHN Denver - Denver, CO 80220
• Position Type: Full Time
• Salary Range: $24.76 - $26.74 Hourly
• Travel Percentage: Occasional In-State
• Job Shift: Day
• Job Category: Health Care
• Position Title: Clinical Patient Navigator
• Classification: Non-Exempt
• Reports to: Clinical Services Manager
• Location: Denver

Salary Rate

• Level 1 (Entry level up to 2 years of direct experience):$24.76 per hour
• Level II (3+ years of direct experience):$26.74 per hour
• Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.

About Us

At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.

Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.

Why Work at CHN?

As a full-time employee, you will enjoy a competitive benefits package, which includes:

• Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
• Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
• Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
• STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program

Position Summary

Under the supervision of the Clinical Services Officer, this position provides an assessment of eligibility, insurance assistance and health education to clients seeking services through the Colorado Health Network Medical Clinic. Patient Navigation services will support CHN to better serve those disproportionately at risk for or living with HIV/HCV by improving their access to medical care. Bilingual preferred.

Essential Job Functions

• Provide screenings, outreach and initiatives to promote PrEP, HIV/HCV program
• Coordinate and maintain an active caseload of PrEP, HIV/HCV patients
• Provide support and guidance to individuals seeking PEP by supporting their transition into PrEP
• Perform assessments, plan creation, and assist patients with access to medication and adherence to treatment as well as risk reduction plans
• Responsible for tracking, monitoring and occasional reporting of patient activities, including access adherence
• Complete necessary paperwork and data entry in a timely fashion including entering case notes
• Provide appropriate patient referrals to both internal and external agencies
• Collect necessary documentation required for program compliance
• Assist patients as they move through the service delivery system
• Assist with the elimination of barriers including, but not limited to: insurance, financial housing and transportation
• Provide emotional support for patients and their families, as needed
• Act as a liaison between patient and all relevant professionals, programs, and resources
• Educate patients and others about HIV disease process and prevention
• Assist with, and coordinate, community education and outreach initiatives as requested
• Maintain and upkeep of electronic health records (EHR)
• Participate and attend staff, department, team and community meetings upon request
• Perform effectively within the organization and interpersonally with co-workers
• Develop positive working relationships with other social service, medical and behavioral health providers
• Participate in fund-raising and advocacy events
• Must be available to work evenings and weekends
• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.
• Other duties may be assigned.
• This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.