Clinical Patient Navigator

COLORADO HEALTH NETWORK INC; Denver (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health & Wellness Benefits

PTO

Tuition reimbursement

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Job summary

COLORADO HEALTH NETWORK INC is seeking a Clinical Patient Navigator to support PrEP and HIV/HCV programs at the Denver clinic. The role involves eligibility assessments, insurance assistance, health education, and coordinating referrals to medical and social services.

Under the Clinical Services Officer, you will manage an active caseload, provide outreach and monitoring, and maintain accurate EHR documentation. Bilingual preferred; evenings/weekends as needed.

Qualifications

• Assess eligibility and provide insurance assistance to clients.
• Educate clients about HIV/HCV health education and PrEP navigation.
• Maintain active caseload and coordinate referrals to care services.

Responsibilities

• Provide screenings and outreach to promote PrEP and HIV/HCV programs.
• Coordinate and maintain an active caseload of PrEP and HIV/HCV patients.
• Assist with access to medications and adherence support.
• Enter case notes and maintain timely data entry in the EHR.
• Serve as liaison between patients and care teams.

Skills

Bilingual preferred

Patient outreach

Communication skills

Insurance assistance

EHR navigation

Tools

EHR (Electronic Health Records)

Job description

Position Title: Clinical Patient NavigatorClassification: Non-ExemptReports to: Clinical Services ManagerLocation: DenverSalary Rate:Level 1 (Entry level up to 2 years of direct experience): $24.76 per hourLevel II (3+ years of direct experience): $26.74 per hourBilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.About UsAt Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!________________________________________Why Work at CHN?As a full-time employee, you will enjoy a competitive benefits package, which includes:Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)Employee only share of health insurance premium is 100% paid for by CHNPaid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunitiesAdditional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAPSTD, LTD and Basic Life 100% paid for by CHN.Eligible for Federal Loan Forgiveness ProgramPosition Summary:Under the supervision of the Clinical Services Officer, this position provides an assessment of eligibility, insurance assistance and health education to clients seeking services through the Colorado Health Network Medical Clinic. Patient Navigation services will support CHN to better serve those disproportionately at risk for or living with HIV/HCV by improving their access to medical care. Bilingual preferred.Essential Job Functions:Provide screenings, outreach and initiatives to promote PrEP, HIV/HCV programCoordinate and maintain an active caseload of PrEP, HIV/HCV patientsProvide support and guidance to individuals seeking PEP by supporting their transition into PrEPPerform assessments, plan creation, and assist patients with access to medication and adherence to treatment as well as risk reduction plansResponsible for tracking, monitoring and occasional reporting of patient activities, including access adherenceComplete necessary paperwork and data entry in a timely fashion including entering case notesProvide appropriate patient referrals to both internal and external agenciesCollect necessary documentation required for program complianceAssist patients as they move through the service delivery systemAssist with the elimination of barriers including, but not limited to: insurance, financial housing and transportationProvide emotional support for patients and their families, as neededAct as a liaison between patient and all relevant professionals, programs, and resourcesEducate patients and others about HIV disease process and preventionAssist with, and coordinate, community education and outreach initiatives as requestedMaintain and upkeep of electronic health records (EHR)Participate and attend staff, department, team and community meetings upon requestPerform effectively within the organization and interpersonally with co-workersDevelop positive working relationships with other social service, medical and behavioral health providersParticipate in fund-raising and advocacy eventsMust be available to work evenings and weekendsMust be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.Other duties may be assigned.• This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.