Clinical Outreach & Referral Liaison

Unicity Care Management; Florida; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance (Medical/Dental/Vison

Voluntary life insurance

401K with company match

PTO 15+ days + holidays

Company cell phone

Hybrid position

Job summary

Unicity Care Management is seeking a dedicated Clinical Liaison to bridge healthcare providers, community resources, and our care management services. This role focuses on building strong referral networks, promoting our mission, and ensuring seamless communication across teams.

You will travel within the assigned territory, conduct outreach, and track activities in the CRM. The ideal candidate has an RN/LPN or social work license (or equivalent) and excellent interpersonal skills to manage

Qualifications

• RN, LPN, or SW license preferred or equivalent clinical experience.
• Experience in clinical outreach, case management, or healthcare liaison roles.
• Ability to build trust across diverse clinical networks.

Responsibilities

• Develop and maintain a network of referral partners including physicians, discharge planners, social workers, elder law attorneys, financial advisors, and community organizations
• Conduct outreach activities such as in-person meetings and presentations to raise awareness of services
• Facilitate referrals by understanding client needs and coordinating initial assessments
• Collaborate with internal teams to ensure continuity of care and clear communication
• Track referral activities and partnerships in the CRM for reporting
• Meet outreach and referral generation goals to support growth

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Networking

Travel readiness

Education

RN/LPN license or social work license

Clinical experience

Tools

CRM software

Job description

Unicity Care Management is seeking a dedicated Clinical Liaison to bridge healthcare providers, community resources, and our care management services. This role focuses on building strong referral networks, promoting our mission, and ensuring seamless communication across teams.

You will travel within the assigned territory, conduct outreach, and track activities in the CRM. The ideal candidate has an RN/LPN or social work license (or equivalent) and excellent interpersonal skills to manage