Clinical Outreach Liaison

Thousand Branches Wellness; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical, Dental, Vision

401(k) with company match

SoFi student loan refinancing

Tuition savings

Career development

Pet insurance

Job summary

Thousand Branches Wellness in Austin, TX seeks a Clinical Outreach Liaison to bridge providers and treatment services through clinically informed community outreach. This field-based role focuses on referrals and partnerships with therapists, hospitals, and community providers, supporting appropriate level-of-care placements.

Evening and weekend events may be required; CRM use and collaboration with Admissions and clinical teams are essential for timely transitions.

Qualifications

• Master’s degree in a behavioral health field preferred.
• Active licensure or registration strongly preferred.
• 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred).
• Experience with CRM or referral tracking systems.

Responsibilities

• Execute assigned outreach plans with a focus on clinically appropriate referral development.
• Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers.
• Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence.
• Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions.
• Track outreach activity and referral trends to support consistency and follow-through.

Skills

CRM experience

Education

Master’s degree in behavioral health

Tools

CRM software

Job description

Clinical Outreach Liaison- IOP Mental Health

Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults that supports meaningful progress without requiring a pause from everyday life. Our services are ideal for individuals who want high-quality care while continuing to fulfill responsibilities at work, home, school or in the community. Outpatient treatment can provide the structure, consistency and flexibility needed to build momentum over time. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced Clinical Outreach Liaison who enjoys the excitement and challenges of a start-up to join our team in Austin, TX!

https://thousandbrancheswellness.com/

Through clinically informed community outreach and referral engagement. This role is responsible for the execution of outreach activities with a strong clinical lens, ensuring referral partners are supported in identifying appropriate level-of-care placements. Working within established outreach priorities, the Liaison will serve as a clinical resource in the community, helping bridge gaps between providers and treatment services.

This is a field-based, externally focused role and does not include responsibility for internal program operations, staffing, or clinical service delivery. This position may entail evening and/or weekend hours as needed for community events.

Key Responsibilities

• Execute assigned outreach plans with a focus on clinically appropriate referral development
• Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers
• Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence
• Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions
• Track outreach activity and referral trends to support consistency and follow-through

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

• Master’s degree in a behavioral health field preferred
• Active licensure or registration strongly preferred
• 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)
• Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential)
• Established relationships within the behavioral health community
• Experience with CRM or referral tracking systems

What We’re Looking For

• A clinically trained professional who enjoys community engagement and relationship building
• Strong ability to translate clinical knowledge into practical guidance for referral partners
• Consistent, reliable execution of outreach activities
• High level of organization and follow-through
• Comfort working within established outreach direction and priorities

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.