Clinical Optometry Specialist – Patient Care & Pretesting

Visionworks of America; Camp Hill (Cumberland County); On-site; USD 21,000 - 32,000; Full time

Job summary

Visionworks of America is seeking a Clinical Specialist/Optometric Assistant to support patients both onsite and remotely. The role prepares patients for examinations, performs pre-exam tests, and explains every step while acting as a liaison between patients and Optometrists.

Responsibilities include assisting with eye exams, documenting results in EMR, coordinating with retail staff, and helping patients understand MVC plan benefits. Flexibility to travel to other locations is required.

Qualifications

• One year of related experience in optical or healthcare.
• Optical or Healthcare background preferred.
• Medical office professionalism required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Assist onsite doctor with patient care and eye examinations; document results in EMR.
• Explain preliminary testing to patients; document results in EMR.
• Assist remote eye exams: pre-testing, testing, remote conferencing, documentation.
• Transition patient to retail associate with doctor recommendations.
• Preauthorize insurance and manage appointments with no-shows/cancellations.
• Maintain patient records and educate on contact lens care.
• Travel to other locations as needed.

Skills

Patient care

Communication

Detail oriented

Multi-tasking

Education

HS diploma / GED

Tools

EMR systems

Job description

Visionworks of America is seeking a Clinical Specialist/Optometric Assistant to support patients both onsite and remotely. The role prepares patients for examinations, performs pre-exam tests, and explains every step while acting as a liaison between patients and Optometrists.

Responsibilities include assisting with eye exams, documenting results in EMR, coordinating with retail staff, and helping patients understand MVC plan benefits. Flexibility to travel to other locations is required.