Clinical Optometric Assistant — Patient Care & Remote Exams

Visionworks; Seabrook (NH); On-site; USD 23,000 - 34,000; Part time

Job summary

VSP is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for onsite or remote examinations and performing pre-exam tests. You will liaise between patients and Optometrists and support the early steps of the patient journey.

Responsibilities include medical history collection, EMR documentation, assisting with eye exams, and guiding patients through remote testing platforms.

Qualifications

• One year of related experience required.
• Optical or Healthcare background preferred.
• Medical office professionalism required.
• HS diploma, GED or equivalent.

Responsibilities

• Register patients and submit information into EMR accurately.
• Assist onsite doctor with eye examinations and explain testing steps.
• Support remote eye exams including testing and video conferencing.
• Transition patients to retail staff with doctor recommendations.
• Understand MVC plans and explain benefits to patients.
• Preauthorize insurance per SOPs.
• Schedule appointments and manage exam books.
• Maintain patient records and provide patient education on contact lenses.

Skills

Patient advocate

Customer service

Communication

Detail oriented

Team player

Multi-tasking

Empathy

Education

HS diploma or GED

Optical/Healthcare background preferred

Medical office professionalism

Tools

EMR

Pre-testing instruments

Job description

VSP is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for onsite or remote examinations and performing pre-exam tests. You will liaise between patients and Optometrists and support the early steps of the patient journey.

Responsibilities include medical history collection, EMR documentation, assisting with eye exams, and guiding patients through remote testing platforms.