Optometric Assistant - Patient Care & Remote Exams

Visionworks; Village of North Syracuse (NY); Híbrido; USD 23.000 - 34.000; A tiempo parcial

Descripción de la vacante

VSP Global seeks a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site and remote exams, performing pre-exam tests, and explaining each step. You will liaison between patients and Optometrists and participate in initial steps of the patient journey.

Responsibilities include information gathering, EMR documentation, assisting doctors, and guiding patients through remote testing.

Formación

• One year of related experience.
• Optical or healthcare background preferred.
• Medical office professionalism required.
• HS diploma or GED or equivalent related job experience.

Responsabilidades

• Register patient and gather information, submit to EMR.
• Assist onsite doctor with patient care and eye examinations; document results.
• Guide remote patients through remote eye exam, document results in EMR.
• Transition exam to retail associate with doctor's recommendations.
• Understand MVC plans and explain benefits to patients.
• Preauthorize insurance per SOPs.
• Schedule appointments and manage exam books, contact no-shows/cancellations.
• Maintain patient flow and clinical environment.
• Answer clinical questions in person or by phone; triage emergencies.
• Maintain complete patient records.
• Instruct patients on contact lens care and handling.
• Place diagnostic lens orders and stock, notify when ready.
• Know contact lens brands and pull trials as requested.
• Ensure clean, safe environment and equipment upkeep.
• Participate in training and achieve required certifications.
• Flexibility to travel to other locations.

Conocimientos

Patient advocate

Excellent customer service

Detail oriented

Multi-tasking

Educación

HS diploma or GED

Herramientas

EMR system

Descripción del empleo

VSP Global seeks a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site and remote exams, performing pre-exam tests, and explaining each step. You will liaison between patients and Optometrists and participate in initial steps of the patient journey.

Responsibilities include information gathering, EMR documentation, assisting doctors, and guiding patients through remote testing.