Clinical Ops Associate: Onboarding & Automation

Allara; New York (NY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Equity

Health benefits

Generous PTO

Professional development

Job summary

Allara is building the leading telehealth platform for women's hormonal health, with 500+ providers nationwide. The Clinical Operations Associate is a curious self-starter who ensures providers are trained, onboarded, and ready on start dates while identifying bottlenecks across operations.

You will design automation and process improvements that support provider journey, scheduling, and cross-functional collaboration, with hybrid NYC-based work and US-wide remote options.

Qualifications

• 1-2 years of experience in operations, coordination, healthcare administration, or a similar execution-heavy role.
• Highly organized with strong attention to detail and ability to manage many moving parts and shifting priorities.
• A true self-starter who seeks blockers and resolves them proactively.
• Process oriented but adaptable when improvements are needed.
• Clear, professional written and verbal communication skills.
• Data-literate and comfortable using trackers or databases.
• AI curiosity and openness to evolving tools and workflows.

Responsibilities

• Track incoming providers against onboarding checklists, trainings, credentialing milestones, and start dates.
• Proactively follow up with providers delayed on trainings and escalate when start dates are at risk.
• Monitor onboarding pipeline to identify bottlenecks and patterns.
• Keep provider records in Airtable and related systems clean and trustworthy.
• Work cross-functionally to identify and unblock bottlenecks.

Skills

Onboarding coordination

Healthcare operations

Data tracking

Process improvement

Self-starter attitude

Cross-functional collaboration

Effective communication

Tools

Airtable

Notion

Google Suite

Slack

Metabase

Job description

Allara is building the leading telehealth platform for women's hormonal health, with 500+ providers nationwide. The Clinical Operations Associate is a curious self-starter who ensures providers are trained, onboarded, and ready on start dates while identifying bottlenecks across operations.

You will design automation and process improvements that support provider journey, scheduling, and cross-functional collaboration, with hybrid NYC-based work and US-wide remote options.