Remote Clinical Quality & Regulatory Consultant

Qsource; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Qsource is seeking a Clinical Quality & Regulatory Consultant to partner with healthcare facilities remotely. The role focuses on improving quality, strengthening compliance, and preparing for regulatory surveys through mock surveys, coaching, and policy review.

You will support leadership and staff with data-driven QAPI activities, risk assessments, and incident reviews while staying current on CMS/state regulations to drive sustainable improvements across client facilities.

Qualifications

• Proficient with MS Word, Excel, PowerPoint and data tracking.
• Excellent verbal and written communication with strong customer service orientation.
• Strong organizational skills and ability to manage multiple activities under tight timeframes.

Responsibilities

• Conduct mock surveys and provide constructive feedback to facilities.
• Review care plans, QAPI documentation, policies, and incident reports to identify compliance risks.
• Lead staff education sessions and debriefings.
• Support QAPI program development including RCA and corrective actions.
• Provide guidance on clinical quality improvement including infection control and medication management.
• Assist with policy and procedure development ensuring regulatory alignment.
• Conduct risk assessments and incident reviews with sustainable corrective strategies.
• Collaborate with facility leadership on process improvements to reduce deficiencies.
• Deliver practical, measurable reports and recommendations.

Skills

MS Word

Excel

PowerPoint

Communication

Regulatory knowledge

Quality improvement

Coaching

Root cause analysis

Risk management

Education & training

CMS/state regulations

Education

RN license

Bachelor's degree in Nursing or Healthcare Admin

Tools

QAPI tools

CMS protocols

Job description

Clinical Quality & Regulatory Consultant job at Qsource. Remote.

Job Summary

The Clinical Quality & Regulatory Consultant partners with skilled nursing facilities, long-term care organizations, and post-acute providers to improve quality, strengthen compliance, and prepare for regulatory surveys. This role combines consultative support, staff education, and regulatory expertise to guide facilities in achieving sustainable improvements. The consultant supports leadership and frontline staff by providing mock surveys, QAPI coaching, policy and process reviews, risk analysis, and high-risk incident response, with a focus on building confidence and compliance culture.

Essential Duties and Responsibilities

1. Conduct mock surveys using CMS/state protocols, providing constructive feedback, staff interviews, and real-time coaching.
2. Perform observations and record reviews (care plans, QAPI documentation, policies, incident reports) to identify compliance risks and teach staff how surveyors evaluate facilities.
3. Lead educational debriefings and staff in-services, celebrating strengths and addressing compliance gaps in plain language.
4. Support QAPI program development, including root cause analysis (RCA), data tracking, corrective action plans, and follow-up reviews.
5. Provide consultative guidance on clinical quality improvement, including infection control, falls prevention, wound care, medication management, and other high-risk areas.
6. Assist with policy and procedure development, review, and alignment with regulatory requirements.
7. Conduct risk assessments and incident reviews, supporting facilities in developing sustainable corrective strategies.
8. Partner with facility leadership on process improvement initiatives to reduce deficiencies, improve outcomes, and strengthen compliance culture.
9. Deliver written reports and recommendations that are practical, measurable, and sustainable.
10. Stay current on CMS regulations, QSO memos, and state survey protocols, bringing timely updates and best practices to clients.

Knowledge, Skills & Abilities

1. Proficient computer skills (MS Word, Excel, PowerPoint).
2. Excellent oral, written, and customer service-oriented communication skills.
3. Excellent and demonstrated critical thinking ability.
4. Excellent organizational skills with the ability to respond to and coordinate multiple activities simultaneously under short time frames.
5. Customer service-oriented when working with internal and external customers.
6. Consultative Coaching: Guides facilities through compliance in a positive, educational manner.
7. Regulatory Expertise: Deep knowledge of CMS/state requirements and best practices.
8. Quality & Risk Management: Skilled in identifying risks and building sustainable improvement strategies.
9. Communication: Effective trainer and communicator across all staff levels.
10. Ability to provide objective, constructive feedback that supports growth and improvement.
11. Process Improvement: Uses RCA, audits, and QAPI to drive measurable outcomes.
12. Strong educator and coach who can simplify regulations for frontline staff.
13. Excellent communication and interpersonal skills; able to guide without intimidation.

Education, Experience, & Licensing Requirements

Education

1. High School diploma or equivalent required. Bachelor’s degree in nursing, Healthcare Administration, or a related field preferred.
2. Registered nurse license in good standing required.

Experience

1. Prior experience as a State Surveyor, DON, Administrator, or Consultant required.
2. Minimum of 5 years of experience in long-term care compliance, survey process, or quality improvement.
3. RN, LNHA, or equivalent clinical/administrative background with survey and compliance experience.
4. Skilled in root cause analysis (RCA), QAPI coaching, and staff development.
5. In-depth knowledge of CMS F-Tags, QAPI, infection prevention, behavioral health requirements, and regulatory compliance.
6. Strong educator and facilitator able to train, coach, and mentor staff at all levels.

Travel Requirements

1. This position is home office-based, with the expectation that the employee will work remotely from a dedicated home office. Travel of up to 50% is required to meet with clients and potential customers, attend industry events, and participate in in-person meetings or corporate functions as needed, including occasional visits to the Memphis corporate office for event preparation, attendance, and follow-up.
2. Flexible working hours, including evenings and weekends, may be required based on customer needs and business demands.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Employee will constantly communicate with others regarding employment-related information or instruction and must be able to exchange accurate information in these situations.
2. This role requires constant use of standard office equipment, such as computers and telephones, to receive and share information.
3. Employee must be able to read and interpret information displayed on a computer screen.
4. Employee must be able to remain in a stationary position for extended periods of time.
5. This role occasionally requires the employee to lift light objects up to 25 pounds.