Clinical Operations Senior Manager (Fully Remote)

Hey Jane; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Hey Jane is hiring in the United States to build clinical operations from the ground up. You will own the quarterly roadmap, cadence, and playbooks for a scaling team, while partnering with clinical, product, operations, and leadership on high-impact initiatives.

The role requires 5+ years in clinical operations or healthcare administration, comfort with EHR systems and analytics tools, and a startup mindset to turn ambiguity into concrete plans.

Qualifications

• 5+ years in clinical operations or healthcare administration.
• Comfort with EHR systems, data/analytics tools.
• Startup experience a plus.

Responsibilities

• Own the quarterly roadmap and OKR tracking for expansion, efficiency, and automation.
• Build the escalation playbook, SOP library, and licensing/credentialing priorities.
• Partner with clinical, product, operations, and leadership on high-impact initiatives.
• Own the cadence and playbooks for scaling the team.

Skills

Clinical operations

Healthcare administration

Strategic planning

Data analytics

Tools

EHR systems

Data analytics tools

Job description

• Build Clinical Operations from scratch, owning the roadmap, cadence, and playbooks for a scaling team.
• Partner with clinical, product, operations, and leadership on high-impact initiatives.

What You'll Do:

• Own the quarterly roadmap and OKR tracking for expansion, efficiency, and automation.
• Build the escalation playbook, SOP library, and licensing/credentialing priorities.

What You Bring:

• 5+ years in clinical operations or healthcare administration, ideally in a startup.
• Comfort with EHR systems, data/analytics tools, and turning ambiguity into clear plans.

Hey Jane

Hey Jane provides safe, discreet virtual reproductive and sexual health care, including medication abortion, through an in-house clinical team. We are the first and largest virtual medication abortion provider in the US, having cared for roughly 150,000 patients across 23+ states.