Clinical Operations Scheduling & Student Support Lead

Institute-of-Healthcare-Professions-LL; Boynton Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

International College of Health Sciences is seeking a Student Support Specialist – Clinical Operations to coordinate and schedule student clinical assignments for the BSN program. You will provide administrative, technical, and hands-on support to students under the direction of the department manager and the Dean of Nursing.

You will greet students, manage inquiries regarding clinical requirements, maintain accurate files, and collaborate with Enrollment Services, Student Support, and Career

Qualifications

• Minimum of 2 years of full-time administrative support experience (4 years preferred).
• High School Diploma or GED equivalent.
• Proficient in MS Office (Word, Excel, Outlook), Windows OS, electronic mail, and campus database systems (CampusCafe).
• Exceptional data entry, proofreading, and organizational skills with the ability to manage filing systems and coordinate tasks amidst frequent interruptions.
• Strong written and verbal communication skills; ability to convey information clearly, tactfully, and professionally to students, staff, and the public.
• A self-directed individual who takes initiative, exercises independent judgment, and maintains strict confidentiality of sensitive student information.

Responsibilities

• Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in the College tracking system (CampusCafe).
• Greet students and visitors, answer questions regarding clinical requirements outlined in the Student Handbook, and respond to phone calls, voicemails, and emails in a timely fashion.
• Maintain precise student files and office records in accordance with compliance expectations. Prepare documents, forms, minutes, reports, and statistical data for department leadership.
• Schedule appointments and meetings, manage correspondence, and perform general clerical duties (filing, shredding, photocopying).
• Establish and maintain cooperative, tactful working relationships across college departments, including Enrollment Services, Student Support, and Career Services.

Skills

Attention to detail

Communication skills

Discretion & Initiative

Data entry

Organizational skills

Education

High School Diploma or GED

Tools

MS Office

CampusCafe

Job description

International College of Health Sciences is seeking a Student Support Specialist – Clinical Operations to coordinate and schedule student clinical assignments for the BSN program. You will provide administrative, technical, and hands-on support to students under the direction of the department manager and the Dean of Nursing.

You will greet students, manage inquiries regarding clinical requirements, maintain accurate files, and collaborate with Enrollment Services, Student Support, and Career