Student Support Specialist – Clinical Operations (BSN)

International College of Health Sciences; Boynton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

International College of Health Sciences is seeking a Student Support Specialist – Clinical Operations for the BSN Program. You will coordinate and schedule student clinical assignments, and provide administrative and hands-on support to current students, ensuring schedules and data are recorded in CampusCafe with accuracy.

This campus position in Boynton Beach, FL requires meticulous organization, confidentiality, and strong communication with students and departments such as Enrollment

Qualifications

• Minimum of 2 years of full-time administrative support experience (4 years preferred).
• High School Diploma or GED equivalent.
• Proficient with MS Office, Windows, email, and CampusCafe.
• Strong data entry, proofreading, and organizational skills.
• Excellent written and verbal communication with students, staff, and the public.
• Discretion and initiative with confidential information.

Responsibilities

• Clinical Scheduling & Tracking: Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in CampusCafe.
• Student Support: Greet students and visitors, answer questions regarding clinical requirements, and respond to inquiries promptly.
• Administrative Excellence: Maintain precise student files and office records; prepare documents, minutes, reports, and statistical data for leadership.
• Office Coordination: Schedule appointments, manage correspondence, and perform general clerical duties.
• Collaboration: Work with Enrollment Services, Student Support, and Career Services to support student success.

Skills

Administrative support

Attention to detail

Communication skills

Discretion & initiative

Education

High School Diploma or GED

Tools

MS Office

CampusCafe

Windows OS

Email systems

Job description

About the Role

Are you organized, detail-oriented, and passionate about supporting student success? The School of Nursing is seeking a Student Support Specialist – Clinical Operations to join our team on the BSN Program. In this vital role, you will provide a variety of administrative, technical, and hands‑on support to our current students. Your primary focus will be coordinating and scheduling student clinical assignments under the direction of the department manager and the Dean of Nursing, ensuring our future nurses are set up for success.

Key Responsibilities

• Clinical Scheduling & Tracking: Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in the College tracking system (CampusCafe).
• Student Support: Greet students and visitors, answer questions regarding clinical requirements outlined in the Student Handbook, and respond to phone calls, voicemails, and emails in a timely fashion.
• Administrative Excellence: Maintain precise student files and office records in accordance with compliance expectations. Prepare documents, forms, minutes, reports, and statistical data for department leadership.
• Office Coordination: Schedule appointments and meetings, manage correspondence, and perform general clerical duties (filing, shredding, photocopying).
• Collaboration: Establish and maintain cooperative, tactful working relationships across college departments, including Enrollment Services, Student Support, and Career Services.

Requirements

What We Are Looking For

• Experience: Minimum of 2 years of full-time administrative support experience (4 years preferred).
• Education: High School Diploma or GED equivalent.
• Tech Savviness: Proficient in MS Office (Word, Excel, Outlook), Windows OS, electronic mail, and campus database systems (CampusCafe).
• Attention to Detail: Exceptional data entry, proofreading, and organizational skills with the ability to manage filing systems and coordinate tasks amidst frequent interruptions.
• Communication Skills: Strong written and verbal communication skills; ability to convey information clearly, tactfully, and professionally to students, staff, and the public.
• Discretion & Initiative: A self-directed individual who takes initiative, exercises independent judgment, and maintains strict confidentiality of sensitive student information.

Working Conditions & Physical Demands

• This position operates in a moderate noise environment.
• Regularly required to sit, use hands/fingers, reach, talk, and hear; occasionally required to stand and walk.
• Must be able to regularly lift/move up to 10 pounds, and occasionally up to 25 pounds.
• Requires close vision, distance vision, and the ability to adjust focus.
• This position is a campus position in Boynton Beach, FL

Additional Information:

At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.

International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.