Clinical Operations Resident

Outcomes®; West Des Moines (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Parental Leave

401(k) Employer Match

Job summary

A healthcare solutions organization offers a Clinical Operations Residency in West Des Moines, IA, focused on medication therapy management (MTM). This full-time internship provides exposure to various clinical functions, including QA and data management. Candidates must hold a Doctor of Pharmacy degree and be eligible for U.S. licensure. Benefits include medical, dental, and PTO. Domestic travel may be required, making this an excellent opportunity for pharmacy graduates seeking practical experience in a dynamic environment.

Qualifications

• Eligible for pharmacist licensure in the United States; Iowa preferred.
• Must be licensed within 120 days of hire date.
• Ability to work collaboratively and independently.

Responsibilities

• Develop and maintain clinical rules for the Insight™ Clinical Engine.
• Implement clinical programs per guidelines and regulations.
• Co-manage clients from a clinical perspective.

Skills

Organizational skills

Time-management skills

Communication skills

Interpersonal skills

Attention to detail

Solution-oriented mindset

Education

Doctor of Pharmacy (Pharm.D.)

Tools

Microsoft Office

Job description

Job Summary

The Clinical Operations Residency is a post‑graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient‑oriented medication therapy management (MTM) services.

Essential Duties & Responsibilities

• Develop and maintain clinical rules for the Insight™ Clinical Engine
• Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations
• Gain experience and act as a clinical liaison in the following areas:
  • Quality assurance
  • Data management
  • Sales and marketing
  • Research
  • Network training and support
• Co‑manage clients from a clinical perspective, including attending calls and pulling supporting reports
• Assist in call follow‑ups and answer client questions
• Manage the creation of Feature Interventions
• Participate in national industry meetings, trade shows, and client visits as needed
• Manage the Clinical Task Queue
• Complete projects and present at the IPA Annual Meeting and IPA Advance Practice Forum
• Develop content and present topics in Clinical Rounds pharmacist training sessions
• Demonstrate end‑to‑end understanding of the identification process
• Demonstrate ability to navigate reports and pull accurate information

Qualifications

Knowledge & Requirements

• Eligible for pharmacist licensure in the United States; Iowa preferred (must be licensed within 120 days of hire date)
• Proficient in Microsoft Office products
• Strong organizational and time‑management skills
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Solution‑oriented mindset
• Prioritization and goal‑setting skills
• Adaptable to learn new processes, concepts, and skills
• Professionalism and good judgment at all levels of an organization

Travel Requirements

Domestic and/or International travel, up to 25% of work time.

Education & Experience Requirements

• Minimum level of education: Doctorate (Doctor of Pharmacy degree from an ACPE‑accredited College of Pharmacy)

Physical Requirements

• Frequent sitting in a stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of the body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing up to 25 lbs.

Benefits

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non‑exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) Roth Option available – immediate eligibility
• 401(k) Employer Match

Seniority Level

Internship

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Hospitals and Health Care

Additional Information

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