Clinical Operations & Patient Care Coordinator

University of Miami; Florida; On-site; USD 36,000 - 52,000; Full time

Job summary

The Clinical Business Operations Representative 1 at the University of Miami supports daily clinical operations at Bascom Palmer Eye Institute in Palm Beach Gardens, FL. Duties include handling calls, greeting patients, and managing records with a professional, courteous approach.

Strong communication and organizational skills are essential, along with the ability to learn new procedures and work collaboratively with staff to ensure efficient patient care.

Qualifications

• High School Diploma or equivalent; relevant experience not required.
• Ability to learn new procedures, technologies, and adapt to changing priorities.
• Strong written and verbal communication skills.

Responsibilities

• Answer incoming calls and direct inquiries to the appropriate staff.
• Greet visitors and manage patient flow and appointments.
• Review patient demographics, insurance information and referrals.
• Maintain confidentiality and adhere to policies while supporting daily clinical operations.

Skills

Learning agility

Teamwork

Technical proficiency

Communication

Education

High School Diploma

Tools

Office software

Job description

The Clinical Business Operations Representative 1 at the University of Miami supports daily clinical operations at Bascom Palmer Eye Institute in Palm Beach Gardens, FL. Duties include handling calls, greeting patients, and managing records with a professional, courteous approach.

Strong communication and organizational skills are essential, along with the ability to learn new procedures and work collaboratively with staff to ensure efficient patient care.