Clinical Operations Leader – Family Behavioral Health

Catholic Community Services of Western Washington; Portland (OR); On-site; USD 51,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403-B employee savings plan

Employer pension contribution

11 paid holidays

3 weeks vacation

12 sick days

Job summary

Catholic Community Services of Western Washington is hiring a Clinical Operations Manager I for Portland, Oregon. This role leads the Operations Team, oversees credentialing, training, facilities, and fiscal activities to support home- and community-based behavioral health services.

The position emphasizes supervision, onboarding, compliance, and cross-team coordination, with a focus on quality improvement and staff development in a faith-based non-profit setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Four or more years’ experience in a progressively responsible operations position.
• Prior experience supervising, coaching, or coordinating the work of staff.
• Knowledge of applicable laws, contracts, administrative codes and other regulations.
• Knowledge of quality improvement theory, principles and practice approaches.
• Excellent interpersonal and organizational skills with the ability to communicate respectfully with families and professionals.

Responsibilities

• Supervise Operations Team staff and provide ongoing guidance.
• Participate in site and system leadership activities and meetings.
• Oversee recruitment, onboarding, and hiring processes.
• Coordinate workforce administration, promotions, and benefits enrollment.
• Manage credentialing and background checks for staff.
• Maintain training records and monitor compliance.
• Coordinate site fiscal operations and client resource accountability.
• Provide technical and systems support for staff.
• Manage facility maintenance and safety activities.
• Support clinical quality improvement initiatives.
• Provide cross-training and team coverage.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Organizational skills

Microsoft Office

Independent worker

Communication skills

Team supervision

Education

Bachelor’s degree or equivalent

Master’s degree preferred

Tools

ADP

Microsoft Office

Job description

Catholic Community Services of Western Washington is hiring a Clinical Operations Manager I for Portland, Oregon. This role leads the Operations Team, oversees credentialing, training, facilities, and fiscal activities to support home- and community-based behavioral health services.

The position emphasizes supervision, onboarding, compliance, and cross-team coordination, with a focus on quality improvement and staff development in a faith-based non-profit setting.